There are many people who will claim to help you manage your e-mail overload, but Jani Murphy is one of the few I trust to give solid, practical advice.
Among other things, Jani publishes one of the best “tips” e-mail newsletters I’ve seen, so if you’re planning to send a series of short, sharp tips to subscribers, I highly recommend you subscribe to Jani’s newsletter and use that as a model for planning your own. Register at her Web site EmailSmart.com.au.
In fact, Jani’s expertise is in the broader area of e-communication, which includes other electronic tools such as PowerPoint. So you can also follow her at her other Web site JaniMurphy.com.