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Common Mistakes with Affiliate Marketing
Although affiliate marketing can be attractive, sometimes it's not the best option. Here are some of its drawbacks.
These are not necessarily disadvantages of running such a program.
Rather, I'm showing you the common mistakes many businesses make. If you
avoid these mistakes, you can run a very successful affiliate program.
After going through these mistake, you might
decide that affiliate marketing is not right for you at this point. And
that's fine. It means that you can invest your time, money, energy and
effort elsewhere, which could be the right thing for you to do at the
moment.
1. Unrealistic expectations
I personally feel that the biggest mistake most businesses make when
starting any new venture - whether it's affiliate marketing, joint
ventures, referral systems, or commission-only salespeople - is that
they're too optimistic. They assume money is just going to come rolling
in because now they have this huge fleet of salespeople working on
commission, who will be referring people left, right and centre to their
business.
In most cases that just isn't true. Many people start off with very
optimistic views of how their affiliate program is going to work, but
discover they have to downgrade their expectations very quickly. Most
affiliate marketers on the Internet will tell you that a tiny, tiny
percentage of their affiliates (perhaps 1 or 2 percent) generate 80 to
90 percent of their income for them. And most of their affiliates
generate almost nothing.
You have to work hard to get your affiliates generating sales. If you
don't, you'll only get a trickle of sales.
2. Poor sales conversion
If you don't get good sales conversion yourself, do you think your
affiliates can do any better? If you haven't road tested your system
before offering it to affiliates, they won't succeed either.
This is especially true of the Internet. I've heard people say to me,
"How can I get access to affiliates with big databases - 100,000 people
or more? Then they can promote my products and service to their list."
Well, the first question I have is, "What's your conversion rate?" They
usually say nothing because they don't know what that means - let alone
what the rate actually is.
Briefly, your conversion rate is the percentage of site visitors who
make a purchase. For example, if 100 people visit your Web site and 4
buy, your
conversion rate for that web page would be 4%. I will cover this more in
detail under "Doing the Numbers."
In affiliate marketing, a big mistake is not being able to sell
successfully first, before embarking on such a program. If you can't
sell your product or service to your own network of people, you will
never be able to prove to your affiliates that they could sell the
service or product. So what incentive would there be for them to sign up
and send your promotion to their valued database? Why would they be
interested in doing that?
People with the huge databases have built up trust with their customers.
They have a particular relationship with the people in their database.
They won't have the confidence that they should advertise your product
to them, nor that they could even profit at all from this venture. Sure,
you'll pay them a commission, but if you can't prove your conversion
rate, they won't know what opportunity exists for them.
This may be the deal breaker for you in launching an affiliate program.
Consider the products you have for sale currently on your Web site. Are
they selling well? Are you happy with your conversion rate? If your
answer is no, or if you don't even know the answer to those questions,
you have no right to try and convince other people to sell for you.
So test your sales techniques and other marketing methods - and know
that you can sell yourself - before you start offering it to your
affiliates.
3. Poor incentives for affiliates
The third mistake is that any business people don't offer enough of an
incentive to their affiliates. For the affiliate it really comes down to
what's in it for them. It's not so much about the percentage of
commission; it's about how much money they're going to make; and how
many sales they need to make in order to create a decent income.
Take again the example of the seminar that I promoted. They were
offering 50% commission to their affiliates. Is 50% good? Well, sure!
But 80% is better or how about 100%? I've seen some affiliate programs
that offer 80 or 100 percent.
You have to also ask, "80% of what?"I've seen people who sell e-books
for $29.00 and they offer 80% of that to an affiliate, or $23.20. That's
good, but not nearly as attractive as 50% of a $1,600 seminar ticket and
making $800 for every sale.
Some affiliate programs offer higher commissions; but again it's not the
percentage, it's the actual amount of money the affiliate makes and
whether they're going to continue making money from the customer if they
make future sales.
We will go into more detail on the numbers and later. For now, be aware
that you can make a mistake by not offering an attractive enough bonus
to your sales force.
Don't be stingy with your incentives for your affiliates. They have the
market; they have the database; they have that list which you don't
have. That is as valuable to you as the product or service that you have
to sell.
4. The wrong partners
The next most common mistake is to choose the wrong partners. Because it
costs you and your affiliates nothing, it's tempting to offer your
affiliate program to anybody on the planet who could be willing to
promote you. But if you're just starting out and especially if
you're just running this as one marketing method in your marketing mix,
it's really important to pick the right partners.
I have an affiliate program on my Web site, but I don't promote it
publicly. If someone I know and trust asks me about the program, I
invite them to sign up. But I'm careful about who I choose. I only have
a very few affiliates who bring me occasional business. But I won't open
it up to everybody.
Even people with big databases might not be the right partner for you.
If they aren't the right market for you, you'll spend most of your time
answering queries, handling customer complaints, etc. In brief, you'll
waste your time with the wrong sort of people. So it's not always a good
thing to get more traffic to your Web site.
5. Too much, too soon
The fifth mistake is to get too sophisticated too soon. There are some
very sophisticated affiliate marketing systems available, and some of
them are excellent. However, most are geared towards those who want to
run their business using affiliate marketing as the only marketing tool
they use. I mentioned in the introduction that this book focuses on you
as a small business owner looking to add affiliate marketing to your
overall marketing mix.
Many of these sophisticated systems are beautifully automated. You can
almost just sit back and let the money come rolling in. But these
systems can be very expensive, they are hard to learn, and if you are
just going to be using affiliate marketing in your mix to promote your
products and services, these things can get in the way. They're
fantastic systems but they also can be very complicated. It's a real
pity if the intricate technology gets in your way of getting started.
Key words: Internet Marketing, joint ventures
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Gihan Perera is the author of "Get Active: Web Sites for Speakers, Trainers, Coaches and Consultants" and "Fast, Flat and Free: What You Need to Know to Stay Ahead in a Connected World". Visit http://GihanPerera.com and get your complimentary copies now.
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