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Archive for the ‘Innovation’ Category

The Future of Private Hospital Healthcare in our Fast, Flat and Free World

 8th May 2015 by gihan

Private hospitals in Australia face increasing pressure and challenges, and need to constantly change, grow and innovate to remain viable. This presentation shows some of the biggest challenges private hospitals face, what’s happening elsewhere More ...

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My Keynote Presentation at the Australian Private Hospitals Association (APHA) Congress

 24th April 2015 by gihan

I recently presented the opening keynote at the Australian Private Hospitals Association (APHA) Congress in Melbourne, the annual event that brings together leaders from Australia’s private hospitals. My session, called “Healthcare Trends More ...

Local Governments: Tap into the Ingenuity and Motivation of Your Residents

 9th April 2015 by gihan

Local Governments: Tap into the Ingenuity and Motivation of Your Residents

For a long time, most local government authorities have taken a paternalistic approach to providing services to residents: they assume the government knows the best way to provide services, and residents generally don’t have much input. More ...

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10 Innovative Ideas for Travel Agents

 26th March 2015 by gihan

10 Innovative Ideas for Travel Agents

Some travel agents think the Internet has destroyed their business because clients now have access to everything online. However, smart travel agents are using their expertise, knowledge and insights to use the online world to create more compelling More ...

Ideas For Local Government Innovation in our Fast, Flat and Free World

 13th March 2015 by gihan

Local government authorities face challenges and opportunities in our fast, connected and open world. Those that meet the challenges and embrace the opportunities can provide better services, remain sustainable and viable, and thrive even in an uncertain More ...

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Financial Services Firms:Staying Ahead of the Game In Our Fast, Flat and Free World

 2nd March 2015 by gihan

Financial services firms in Australia continue to face uncertainty through government regulation (FoFA and FSI), market conditions, increasing competition, and online services. Smart practices who see opportunity in this volatile environment can stand More ...

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Private Hospitals: Stay Ahead of the Game with Better Patient Experiences

 20th February 2015 by gihan

Private Hospitals: Stay Ahead of the Game with Better Patient Experiences

Private hospitals and other healthcare facilities are facing a number of challenges – including budgetary pressures and reduced AR-DRG funding, the constant need to upgrade technology, and increasing competition (especially with incentives More ...

Five Ways for Travel Agents to Improve Their Client Experience

 10th February 2015 by gihan

Five Ways for Travel Agents to Improve Their Client Experience

The travel industry is undergoing huge changes, especially with consumers using online services to plan and book their own travel, bypassing the traditional travel agent. That’s bad news for agents who resist the change, but extremely good More ...

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Joi Ito – Want to Innovate? Become a “Now-ist”

 23rd January 2015 by gihan

When the major earthquake hit Japan in March 2011 and caused a nuclear reactor to fail, Joi Ito decided to do something about it. Bypassing the NGOs and government bodies frantically trying to solve the problem, he gathered a group of people online More ...

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Shai Reshef: An ultra-low-cost college degree

 14th November 2014 by gihan

Online education

Education, especially formal education, is expensive. Or at least, it was expensive. The Internet is now making it more affordable than ever before, especially when people like Shai Reshef dedicate their lives to providing low-cost education More ...