Turn One Idea Into 21 Marketing Magnets: Q&A: Webinar Recording

In the previous webinar, I showed you how to take one idea and turn it into 21 different pieces of high-quality content, which you can use for marketing purposes. In this session, I answer your questions about the process and tools.

Watch the recording here:

Register for future webinars in the series here.

If you’d like to know more about content marketing and how to use it in your business, come to my two one-day workshops in Sydney:

Find Out More Find Out More

What Not to Do During a Corporate Webinar

I’m not a big fan of showing the presenter’s video during a webinar – it’s usually unnecessary, distracting to the audience and difficult to get right. But sometimes you do need it – for example, with a video conference call. Check out this humorous video that highlights some of the things you need to keep in mind when working with video:

Book Review: Marketing for She Experts, by Pam Brossman

An excellent little book to help you get started with powerful content marketing tools.

Although the book title suggests it’s aimed at women business owners (and the subtitle is “8 Profitable Marketing Strategies for Women Entrepreneurs”), that’s only because that is Brossman’s main target market. In fact, everything in the book is applicable to all business owners who want to use online marketing to demonstrate their expertise and use that to attract new business.

I particularly like this book because it goes beyond the obvious and most common online marketing tools, such as blogging, social media, video and podcasting. Although these are all powerful tools, there are plenty of other resources available to help you in these areas. Instead, in this book, Brossman looks at more substantial techniques, including:

  • online courses
  • webinars
  • teleseminars
  • mentoring and coaching
  • digital magazines
  • live events

These do take more time and effort, but if you do them right, they can be very effective. The book devotes a chapter to each, with enough information to determine whether it will work for your business, and enough guidance to get you started.

Buy the book from Amazon.com.

Let Your Audience Ask Questions Out Loud

HeadsetSome webinar technology allows audience members to speak up during the webinar. You usually have their microphones turned off (on “mute”), but they can “raise their hand” to ask a question, and you selectively turn on their microphone when they’re ready.

Even when this feature is available, many webinar presenters don’t use it – perhaps because they fear it will break the flow of the presentation, or raise awkward questions they can’t handle. But allowing questions out loud improves the experience for everybody – you, the person asking the question, and other participants. So let’s explore the benefits, drawbacks and strategies for making this work in your webinars.

Benefits

  • This greatly increases the level of engagement and interactivity for your audience.
  • Even people who don’t ask questions feel more comfortable when they hear somebody else’s voice.
  • Some questions require a bit of back-and-forth conversation to clarify the exact question.
  • If you don’t offer this option, some people just won’t bother typing out their question because it will take too long.
  • You can use this not only for questions, but at any other time you want audience members to speak.

Drawbacks

  • You can’t screen the questions in advance.
  • You can’t control the order in which you answer the questions.
  • Some participants will have low-quality microphones, strong accents or distracting background noises that make it difficult to hear and understand them.
  • If they are listening to you through their computer speakers (not a headset), when you answer their question, your voice will be picked up by their microphone and fed back to the entire audience, creating a slightly distracting feedback effect.
  • Invariably, some participants will have trouble getting their microphone to work at all!

Making it work

If you’d like to take advantage of this feature, while minimising the risks and drawbacks, here are some tips for your webinars.

  • Tell them beforehand that you’ll be offering this feature, and remind them to get a headset and microphone.
  • Log in early and test a few users’ microphones before the official start time. This makes them feel more comfortable and confident.
  • During your presentation, alert the audience a few minutes before you’re stopping for questions (e.g. “After I finish this slide, I’m going to stop for questions.”). This helps the audience get their questions ready, and avoids the awkward silence that might otherwise occur.
  • Before the webinar, ask a few people you know well to have a question ready, in case nobody else pipes up. You don’t need to know their questions in advance; but you do know you won’t get complete silence!
  • Finally, start small. Practise with small groups and familiar audiences, so that you become comfortable with the technology.

MOOCs: E-Learning For Out of Office Workers

GraduatesWhereas office workers might be sent on courses or receive on-site training, Out of Office workers are often responsible for their own professional education. MOOCs (Massive Open Online Courses) are to education what OOO is to work; they allow you to time-shift and place-shift your learning. In this episode, Chris shares his experience with doing an online course using popular course provider Coursera.

Listen to the episode here:

Download the MP3 file here

Buy the book here (available at a reduced price for a limited time).

References:

Book Review: How To Attract, Engage And Retain Customers With Mobile Marketing, by Deon Bryan

This is a short, but useful, overview of how to get started with mobile marketing – that is, communicating with customers and clients via a mobile phone or tablet.

It briefly covers text (SMS) marketing, QR codes, mobile Web sites, mobile apps, and social media. It doesn’t cover any of these topics in depth, but it does provide a good overview for somebody who is new to this kind of marketing.

Buy the book from Amazon.com.

Turn One Idea Into 21 Marketing Magnets: Webinar Recording

In this webinar, I’ll show you how to take one idea and turn it into 21 different pieces of high-quality content, which you can use for marketing purposes – to attract high-quality traffic that turns into high-quality clients.

Watch the recording here:

Register for future webinars in the series here.

If you’d like to know more about content marketing and how to use it in your business, come to my two one-day workshops in Sydney:

Find Out More Find Out More

How to Prioritise Your Information Products

PrioritiesThere are so many possible information products you could create that it can be difficult to know where to start. In this short video I’ll show you a very simple system to help you decide which to do first, so you can maximise the benefits for both you and your clients.

In brief, group them based on what’s easy (for you to create) and most useful (for them), and use this to set your priorities.

The Definitive Webinar Marketing eGuide

webinar-marketing-guideGoToWebinar, the provider I use for my own webinars, has written a short report “The Definitive Webinar Marketing eGuide”, which is well worth a read.

It includes:

  • The 3 biggest mistakes in a Webinar marketing plan (and how to avoid them)
  • Easy-to-implement strategies for building attendance at your Web event
  • 21 surefire ways to promote a Webinar

and more.

It doesn’t cost anything to download this report, so click here to download it.

Want more special reports like this?

GoToWebinar has published other reports like this, including:

  • How to Promote the Value of Online Training
  • Live Online Training That Works: Strategies for High Impact Learning and Development

If you’re a member of the eGurus Community, you can get these in the eGurus Vault.

If you’re not a member, I reckon you should seriously consider joining. For $55 a month, you get access to this,
as well as a heap of other useful resources for your business. Find out more at eGurus.info.

Survey Your Webinar Audience – But Ask the Right Question

Survey Your MarketWhen preparing a presentation, it’s important to understand your audience’s needs. And one of the best ways to understand your audience’s needs is to ask them! But it’s not enough to just ask your audience a question – you must ask the right question. The best question addresses their needs. And their needs vary depending on their knowledge of your topic area.

For example, a novice in this area will be evaluating whether it has any relevance. An expert, on the other hand, is already convinced of its value – they just need to know how to apply it.

More specifically, when somebody’s evaluating something, they generally go through four stages:

  1. (Why) Is this right for me at all?
  2. (What) If so, what specifically is the best option for me?
  3. (Who) Who is the right person to offer this service?
  4. (How) How do I work with them?

Make sure you match your survey question to their current level.

For example, if you’re a financial planner, your potential clients are asking these four questions:

  1. Do I require financial planning?
  2. If so, exactly what services does a financial planner offer that are right for me?
  3. How do I choose the right financial planner?
  4. How do I work with you?

So, when you’re doing your survey to discover their needs, focus on one of these four stages – the one you think applies to most people in your audience.

In the financial planner example, you might ask one of these questions, depending on where you think they are:

  1. “What is your biggest concern about managing your money?”
  2. “What is your biggest question about financial planning?”
  3. “What is your biggest question about choosing a financial planner?”
  4. “What is your biggest question about working with me?”

If you don’t pitch your question at the right level, you won’t get useful answers – or you might not get any answers at all!

For instance, if your audience is full of people who have never thought about managing their money – let alone engaging the services of a financial planner – there’s no point asking them what they would like to know about working with you! Similarly, if you’re presenting a new financial product to your existing clients, they just want to know the facts about the product – they don’t you to ask them about general money management questions.

This is important for all presentations, but especially so for webinars, where it takes more effort to capture and keep their attention.


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