Saturday, 27 June 2009

Web Search Upstarts

In our previous podcast we spoke of our disappointment that there is no significant competitor to Google's web-search engine. Contrast this with the situation in the late 90s when there was strong competition between search engines like Altavista, Lycos, Yahoo!, Ask Jeeves, HotBot, Northern Light, etc.

Recently, two new web-search engines have been launched, Wolfram's Alpha and Microsoft's Bing. Are they serious challengers to Google's dominance or will they follow other recently hyped upstarts like cuil into the dustbin of history?

Listen to the podcast here:



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Wolfram|Alpha

Provided by Wolfram best known for their computational software Mathematica.

Introductory video from Wolfram.

Stephen Wolfram refers to it as a "computational knowledge engine" rather than a search engine.

It's built using Wolfram's Mathematica for performing calculations using reference data compiled from sources such as the CIA's World Fact Book and Wikipedia. As such, its "knowledge" is rather patchy and as a consequence a traditional search-engine, such as Google, is better at providing answers to the sorts of queries Alpha is meant for.

More:

Bing

Introductory video from Microsoft.

According to Microsoft, Bing is a "decision engine".
  • It categorises search results (you can click a category to refine your search)
  • It provides pop-up preview of each search result
  • Other search features: Health, News, Shopping, Travel, Images, Video, Maps (some of these aren't available outside the US).
Bing has got a lot of good press (e.g. Beware Google), but still seems very U.S.-centric. Many of the features touted in the introductory video and "Why Bing?" page, e.g. shopping, travel and local, don't appear to be available to Australia.

The New York Post (tabloid) reports that Bing has so worried Google that "co-founder Sergey Brin is so rattled by the launch of Microsoft's rival search engine that he has assembled a team of top engineers to work on urgent upgrades to his Web service". Most likely a sensationalised report of reality but if nothing else at least Bing is spurring innovation.

Conclusion

Are Alpha & Bing good tools? Yes

Are they going to knock Google off its perch? Unlikely

What should you do? As always, judge for yourselves. Keep on eye on these tools as they will continue to evolve and improve with time, and will continue to provide healthy competition for Google.

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Thursday, 11 June 2009

Technology Flops

PC Authority recently published a thought-provoking article: Top-10 Disappointing Technologies in which commentators Iain Thompson and Shaun Nichols discuss their top-ranked information technology failures.

We'll discuss these, omitting a couple (with which we're unfamiliar) and adding one of our own:


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  • Virtual Reality: A technology that allows the user to interact with a computer simulation of a real or an imaginary world.
  • Alternative search engines: Google is the 600lb gorilla of web-search. Where's the competition?
  • Voice recognition (actually Speech recognition): The automatic conversion of spoken words into machine-readable input.
  • FireWire: A technology for connecting peripherals to computers, similar to USB.
  • Bluetooth: A wireless networking protocal for communicating over short distances - sometimes referred to as personal area networks.
  • Zune: Microsoft's line of portable media players.
  • OpenID: A standard that allows a user to log in to multiple services using a single digital identity.
  • Windows Vista: Microsoft's current PC operating system.

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Friday, 29 May 2009

All A Twitter

Twitter is the latest Internet craze, but not everybody's convinced it's worthwhile - especially in your professional life. Join Gihan and Chris as they explain what it is, how it works and how to get the most out of it.



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What is Twitter?

Compare Twitter with e-mail: Why don't we share our thoughts by e-mailing everybody in our address book?
  1. Not everybody wants it
  2. Fills up their in-box
  3. Messages are too long to read
  4. Gets mixed up with important e-mail
  5. Difficult to opt out
Twitter solves these problems:
  1. Only your followers get your tweets (messages)
  2. They only see what streams by at the time
  3. Messages have to be 140 characters maximum
  4. It operates as a separate channel from e-mail
  5. You must have their permission, and they get to opt out at any time
Where does Twitter/microblogging fit in the social networking landscape?
  • MySpace/Facebook: family and friends (small circle of people around you)
  • LinkedIn: professional network (larger circle, but still you get to choose)
  • Twitter: can be both (but very large circle - and you don't have control)
People on Twitter:
  • Gihan on Twitter
  • Chris on Twitter
  • Pollies: Kevin and Malcom actually get Twitter - Obama doesn't
  • Celebrities: Demi Moore does it better than her husband Ashton Kutcher; Oprah got 1,000,000 followers, but doesn't get it (tweets in ALL CAPS); Arj Barker gets it.
  • You're never too old to Tweet - Ivy Bean 104 years old
But does Kevin really get it? The Herald Sun reckons he's a boring twit, and Gihan reckons he's an arrogant twit with tweets like this:

How to Use Twitter

How to:

  • Deepen your domain: Follow smart people (use Twitter's search box or follow recommendations) and read what they say
  • Broaden your field: Follow others in your field, re-tweet, reply, DM, go "offline" to e-mail or their blogs or (gasp!) phone
  • Expand your network: Invite clients, prospects, e-zine readers and others to follow you; give them value (not promotional)
  • Share your thoughts: Link to your blog posts, link to other URLs you like, re-tweet good stuff, say wise stuff
The most important rule:

What To Do Next

Sign up, start following Gihan and Chris, follow the people they're following, then eventually start tweeting!

Remember: Twitter is like a magnifying glass, so use it to support what you do best - learning, collaborating, networking or sharing.

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Monday, 11 May 2009

The National Broadband Network

The Australian government is committing $43bn in a public/private partnership to build over eight years a fibre-to-the-home (FTTH) broadband network, i.e. a national optical fibre network, superseding the existing copper (telephony) network.

It should deliver 100Mbps broadband to homes, which is a big improvement over the the current theoretical max. of 24Mbps (ADSL 2+) and average/median of 3 to 4Mbps (according to Speedtest.net and ZDnet). Currently Australia doesn't even rank in the world's top-20 for Internet access speeds.

Listen to the podcast here:


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Some history:

  • Both parties made this an election promise
  • Telstra bid was withdrawn
  • No private tenders accepted
  • Govt. to go it alone
  • Govt. share to be sold off within 5 years of completion

Some criticism:

  • political grandstanding: Whitlamesque nation-building exercise
  • Would wireless be better?
  • Bundled with internet censorship legislation? (This would be a bad thing)
  • Too expensive
  • No private partners will be interested

As a result ...

It makes many of the technologies we've discussed in previous podcasts (more) possible:
  • Cloud Computing
  • High definition Internet TV
  • Video teleconferencing
  • E-health
  • Distance education
  • A key component if the government is serious about developing a thriving Digital Economy
  • Things we haven't even thought of yet: Build it and they will come...

Useful links:

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Thursday, 23 April 2009

Free is the New Business Model

Web 2.0 takes publishing out of the hands of a few and puts it in the hands of the many. Google is a free search engine; Wikipedia is a free encyclopedia; YouTube lets you be a movie producer; Blogger gives you your own newspaper column; iTunes gives you your own radio station; and Flickr lets you be a photographer. And all of these services are free. Is everything that's any good now free, and is everything that's free any good? More importantly, from a business perspective, will free destroy your business - or can you use it to boost your business?



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Benefits
  • Free content gets them into your community
  • "Free" is a magic word in marketing
  • You must prove you're an expert before they visit your Web site
  • Make money through your content, not from your content
  • So much free stuff is available now anyway - if you can't beat them, join them
  • People will come to your Web site now not because of your advertising, but your reputation
  • New business models superseding the old (e.g. newspapers dying)
Examples
References
Conclusion

If you're a consumer:
  • Look for stuff that's free - it's probably available
  • Consider upgrading to the paid version - it might be worth it for what you get
  • No "free lunch" - sometimes there are hidden costs, from the innocuous (provide personal details, leading to spam) to the costly (sign up now, pay later)
If you're a provider:
  • Make more stuff free to build your reputation and get more traffic to your site
  • Find out who's offering the free version of what you're charging for - it might shock you!
  • Information is becoming a commodity, so figure out how to add services and experiences to commodities

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Thursday, 2 April 2009

Open Access

Although some government information is still clouded in secrecy, governments ARE increasingly using the Internet to give citizens more open access to some of their data.



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This is a follow-up to our podcast on the "Digital Economy", in which we discussed initiatives by the Australian and US governments to tap into the Internet to help develop their economies.

One aspect of this is providing open access to public sector information, i.e. providing free access to information collected by government agencies.

Examples

Some agencies have been doing this for ages - it's part of their
mission.

The Bureau of Meteorology provides weather forecasts and historical climate data. Chris has a widget in his tool-bar that displays Perth's current weather conditions, five day forecast and radar map retrieved from the BOM server.

Transperth (WA public transport utility) provides bus, Train & Ferry timetables, fairs, route planners on their web-site. Also integrated into Google maps.

Fuelwatch gives us petrol prices in WA.

More recently...

The Australian Bureau of Statistics adopted the Creative Commons 2.5 license for its data sets.

German Federal and State agencies donated 350,000 pictures to Wikipedia under the CC3.0 attribution+share-alike license.

MIT announced all faculty publications would be made open access (usually copyright is signed over to journal publishers).

Caveats

An important consideration in the publication of [government] data sets, is respect for privacy and security. An article in Computer World found on-line government records the richest source of personal information (social security number, address, occupation, image of signature etc.)

Often the government's heart isn't really in it - it's more about political window-dressing, e.g www.GroceryChoice.gov.au

Conclusion

If information is power then more power to governments who open access to their public sector information.

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Monday, 16 March 2009

The Wild Web - Regulating the Internet

Government regulators are fighting a losing battle to gain control of online content and activities. How do you give people the freedom to express themselves while still protecting the rights of others?

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Thursday, 26 February 2009

Cloud Computing

With more mobile Internet access, there are advantages to keep your software, services and data in the "cloud" - i.e. on the Internet - rather than on your own hard disk. But this also presents risks and challenges.

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Wednesday, 4 February 2009

The Digital Economy - Are They Serious?

The Australian Government and the new USA White House administration have both launched initiatives claiming to get in touch with their citizens via the Internet. But are they serious, or is it just window dressing for political purposes? Gihan and Chris discuss the pros and cons of the two governments' approaches so far.


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Web sites we discussed:

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Friday, 16 January 2009

Internet Predictions for 2009

Microblogging, crowdsourcing and online gaming - just three of the ten fearless predictions Gihan Perera and Chris Pudney make for 2009.

Listen to the podcast here:


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Gihan's 5 predictions:
  • Blogging will become more common, because blog reader software is more mature
  • There'll be even more free stuff, and businesses will have to monetize through advertising, subscriptions or premium services
  • Everything will accessible via your phone
  • There'll be more crowdsourcing and collaboration
  • We'll have tools to serve lots of social networks at once
Chris' 5 predictions:
  • Strong growth in (on-line) games industry.
  • On-line advertising revenues will fall: a consequence of the predicted economic downturn, and ad-blocking.
  • Everything will be in The Cloud (web-hosted software services), spurred by drive to reduce costs and improving reliability.
  • Continued strong growth in Internet population mainly from developing nations.
  • Social Networking web-sites will become more popular.
And we both think ... Australia won't censor the Internet! But we might get a face-saving watered-down version.

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Friday, 5 December 2008

Red Faces

It's the Silly Season, so be careful what you do! With camera phones, YouTube, Facebook and online communities, it's easier than ever for your most embarrassing moments to spread like wildfire on the Internet.


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Silly things people do:Prevention is better than cure:

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Thursday, 20 November 2008

Will Australia Censor the Internet (even more)?

The Australian Government is considering a controversial proposal to (further) censor the Internet for Australian Internet users. It's controversial because it's unworkable, ineffective and likely to cause more problems than it solves. Find out more about the issue as Chris and Gihan discuss both the technology and the politics behind the proposal.


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Web sites:News media coverage:IT media coverage:Other commentary:

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Tuesday, 4 November 2008

Think Local

Any time you use the Internet, you have to remember we live in an international community. Some Web sites cater for international users; others don't. In this podcast, Chris and Gihan talk about internationalisation (or should that be internationalization?) on the Internet, and what you have to know to enhance your on-line experience.


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Web sites we discussed:

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Monday, 20 October 2008

Contributing to Online Forums

It's in your best interests - as well as the interests of the group - to participate actively in online forums related to your expertise. Gihan and Chris discuss the do's and don'ts of taking part in on-line discussion groups.

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Thursday, 18 September 2008

Tapping Into Online Forums

Online forums can be a rich source of knowledge and expertise. In this podcast, Chris and Gihan discuss the benefits of forums, how to find them and how to evaluate the advice you get from forum members.



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Web sites we discussed:

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Friday, 5 September 2008

Phone a Friend - or Ask the Audience

In school, it's generally called cheating; but after school, it's allowed - and extremely valuable - to ask experts for advice. Chris and Gihan discuss how to tap into individual and collective expertise on-line.



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The two Sydney Morning Herald stories about students allowed to use the Internet in exams:Other Web sites we mentioned:

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Thursday, 21 August 2008

Comparison Shopping Online

One of the reasons that Internet business is booming is because of sophisticated online shopping comparison Web sites that help consumers find the best bargains. In this issue, Chris and Gihan talk about the pros and cons of using these shopping comparison sites.



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Web sites we mentioned:

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Thursday, 7 August 2008

Free Phone Calls - Skype and VoIP

Since its debut in 2002, Skype has changed the face of the Internet and the telephone system. But there's more to Skype than just free phone calls. Chris Pudney and Gihan Perera explore some of the other features - and even the dangers - of Skype and other Internet telephone technology.



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Web sites we mentioned:

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Thursday, 24 July 2008

Find Your Market

How do you find profitable, responsive markets on the Internet? Most experts over-estimate their knowledge of what their customers want. In this episode, Chris and Gihan talk about simple, practical market research you can do before you invest time in new products and services.



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Web sites we mentioned:

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Thursday, 3 July 2008

There's a Market for Everything

A Perth man, Ian Usher, recently offered his life on the on-line auction site eBay. Which just goes to show that there's probably a market for everything on the Internet! In this podcast, we show you how to do simple market research to discover the price people are willing to pay for your products on-line.

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Web sites we mentioned:Shopping comparison engines:Completed listings:

Here's a news report about Ian Usher's auction idea:

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