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Posts Tagged ‘articles’

That is None of Your Customers’ Business (But THIS Is!)

 6th February 2018 by gihan

Henry Ford was said to have quipped (although this is an urban legend), “If I had asked my customers what they wanted they would have said a faster horse.” More recently, former Apple CEO Steve Jobs echoed that sentiment when he said, More ...

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The Busy Adviser’s Secret to Lifelong Clients

 29th January 2018 by gihan

In a business environment where clients have more choices and information than ever before, keeping in touch with clients – and providing value – is not just about FoFA, the FSI, or compliance – it’s just good business.

Do your clients only More ...

Making You Fit for the Future

 25th January 2018 by gihan

Virtual reality, social media, and global markets have changed the face of real estate, and real estate agents have to change to keep up. Be willing to look at what’s working for you and what’s not, and ruthlessly abandon what’s not More ...

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Numbers … Graphs … Statistics … Make All Your Presentations Better

 23rd January 2018 by gihan

I speak at a lot of conferences, so I see a lot of presentations from other speakers. Those who aren’t professional speakers often make the mistake of cluttering up their presentations with too much data – such as statistics, graphs, More ...

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Dead End Job

 18th January 2018 by gihan

The youngest Millennials (Gen Ys) and their younger siblings, Gen Z, are expected to have up to 17 jobs each across their careers. That means they need high levels of adaptability and a willingness to be self motivated.

Most workplaces still carry over More ...

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Your #1 Threat: Your Own Brain

 15th January 2018 by gihan

Obviously we all use our brains, and one thing we do especially well is pattern matching. We’re great at seeing, recognising and acting on patterns in the world – and that gives us valuable insights, judgement, and wisdom.

A lot of what we call More ...

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The Future of Conferences

 11th January 2018 by gihan

The NSW Government recently announced a trial of in-ground “traffic lights” at key intersections in the CBD, to warn pedestrians on mobile phones who don’t look up while crossing the road. It’s been interesting to see the reactions to this More ...

The Future of Medicine – It’s the Patient … err, Customer

 8th January 2018 by gihan

Last year, my parents moved house after 40 years. When searching for a new local GP, my 80-year-old father’s first source of information was online reviews he found on Google. Although he’s intelligent and computer-savvy, he’s hardly the stereotype More ...

Find Your Disruption Pressure Points

 4th January 2018 by gihan

You might be sick of hearing about “disruption” in every industry. And that’s no surprise, because examples abound: Uber disrupting the taxi industry, Netflix disrupting movie rentals and cinemas, Apple disrupting the music industry, and so on. More ...

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The #1 Skill to Future Proof Your Business

 28th December 2017 by gihan

I have TPD insurance with AIA. That’s no big deal, of course – thousands of Australians are insured with AIA. But an interesting feature of my AIA insurance is that I get a 10% discount on all my Qantas domestic flights. As a professional speaker More ...