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Posts Tagged ‘government’

Are You Involving Your Most Passionate Customers In Your Business?

 12th December 2017 by gihan

I was speaking at a local government conference about how they can involve their residents – their customers and clients – more in their day-to-day operations. Are you doing the same in your business? Don’t treat your customers as More ...

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Local Governments: Tap into the Ingenuity and Motivation of Your Residents

 9th April 2015 by gihan

Local Governments: Tap into the Ingenuity and Motivation of Your Residents

For a long time, most local government authorities have taken a paternalistic approach to providing services to residents: they assume the government knows the best way to provide services, and residents generally don’t have much input. More ...

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Ideas For Local Government Innovation in our Fast, Flat and Free World

 13th March 2015 by gihan

Local government authorities face challenges and opportunities in our fast, connected and open world. Those that meet the challenges and embrace the opportunities can provide better services, remain sustainable and viable, and thrive even in an uncertain More ...

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