COVID-19 has changed the way customers engage with you. The new customer has different wants and needs, and the organisations that succeed understand the new customer journey and solve customer problems that really matter. In this practical session, I’ll share three surprising ways customers have changed, and help you identify what that means for your business.
When: Thursday 19th January, 8-8.45am WST, 11-11.45am AEDT
This presentation will be recorded, and the recording will be sent to everybody who registers.