Servant Leadership


In 1970, Robert Greenleaf published a ground-breaking leadership essay “The Servant as Leader”. Now, half a century later, his ideas still form the basis for leadership in many successful organisations. In this interview, Gary Ryan explains why this is so, and describes the 10 character...

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Bring The Future Closer


If I offered you $100 now or $150 tomorrow, which would you take? All other things being equal, the obvious choice is the $150. But what if I offered you the $150 in a year from now? Now you might have second thoughts about waiting. But why? You should still accept the $150 – it’s […...

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The Officeless Office


For most of the past 200 years, the workplace of the knowledge worker has been an office. But that’s changing – and changing fast. Modern teams include full-timers, part-timers, contractors, interns, telecommuters, and job sharers. We also have extended work teams, using outsourcing, cr...

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Insurance Industry Challenges and Innovation in Our Fast, Flat and Free World


The insurance industry in Australia faces many challenges from competitors, regulators, the changing workforce and increasing customer choices. Smart organisations – large and small – can take advantage of the opportunities to stand out and thrive.     … Read More Read...

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How to Be Creative In Pricing Your Products


A number of factors will affect the way you price your products and services. One factor that most businesses don’t consider is who will eventually pay for it, because this can make a significant difference to the price. When you position your product for different potential buyers, you can f...

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How Real Estate Agencies Can Stay Ahead of the Game In Our Fast, Flat and Free World


The real estate industry in Australia is facing challenges from technology, government, an uncertain market, and increasing competition.But there are also great opportunities for smart agents and agencies to stay ahead of the game. … Read More Read more ...

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Turn Your Products and Services Into Experiences


It’s easy to think you offer unique products and services, but in today’s world, you’re probably wrong. It doesn’t take much for a competitor to start offering the same products or services – and often that competitor can be somebody in China building the same product,...

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The Officeless Office


For most of the past 200 years, the workplace of the knowledge worker has been an office. But that’s changing – and changing fast. Modern teams include full-timers, part-timers, contractors, interns, telecommuters, and job sharers. We also have extended work teams, using outsourcing, cr...

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It’s Amateur Hour on the Internet


My friend Melvin Yeo is a lawyer. And he’s an amateur. I don’t mean he’s an amateur lawyer. Far from it – he’s a highly-respected corporate lawyer who works for one of Australia’s leading companies. But that’s his day job. In his spare time, he’s an a...

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9 Things Successful Leaders Do Now


Who are the leaders you really look up to? And what makes them great leaders? You might see things like a clear vision, a drive to succeed, a passion for their work, or the ability to inspire. But more often than not, these are the results of great leadership, and we’re seeing those results, ...

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This Asian Century


The power in the world has shifted, from Europe in the 19th century and the USA in the 20th century. Now we’re in The Asian Century, and it will change our world in profound ways. Organisations who tap into it will see great opportunities, while those who don’t will fall behind. If you ...

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Using Conflict for Creativity and Action


Conflict is inevitable in our fast-paced, diverse, global world. Many people think the solution to conflict is to resolve it, but Matt Lumsdaine believes in using conflict as a positive force and transforming it into creative and constructive activity. Listen To the Episode Visit Matt’s Web s...

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Break The Mentoring Rules


Every month, Kelly Mooney, CEO of the digital marketing firm Resource Ammirati, has a strategy meeting with one of her team members, Matthew Santone, to discuss the latest trends and developments in brands, consumers, and technology. A CEO having a strategy meeting? No big deal, huh? Except for one...

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The Single Best Questioning Technique Most Leaders Skip


Do you ask your team members for their input, but get frustrated when they don’t respond? It might be the way you’re asking! It’s not always easy for them to offer advice – even if you ask nicely. They might be reluctant to criticise, inexperienced in making succinct suggest...

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Create a Better Buying Experience


Marketers are always looking for creating better experiences with their products and services. But there’s another experience that matters to your customers as well: The buying process itself. Don’t underestimate its importance, and how much this can influence your customer’s buyi...

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Innovations in Learning in Our Fast, Flat and Free World


The traditional classroom training course, workshop or facilitation isn’t enough by itself anymore. Learners expect learning to happen in a social, mobile, multi-channel, and personal way. Learning professionals can tap into the tools, techniques and innovations of this new style of learning to t...

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Content Marketing Success – All It Takes Is One Simple Move


LinkedIn recently released their list of the most influential brands in Australia. Its rankings focussed on content marketing, and measured how well an organisation engages with its audience. The Australian Institute of Business was ranked #1, all four big banks were in the top 10, and other well-k...

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Why You Should Outsource More of Your Work


Outsourcing is more common now than ever before, because outsourcing Web sites such as Upwork and Fiverr bring together employers and contractors to work on one-off tasks or build long-term relationships. If you haven’t considered outsourcing some work in your business, you might be missing a...

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