Are You Driving Your Staff to Distraction? Beat Your Office’s Biggest Productivity Threat


When do you get your best work done? Is it when you shut yourself off in a meeting room, work from home for some peace and quiet, or sit in a café for a couple of hours? If you’re lucky enough to choose your work environment, you can choose what works well for you. But […] Read more...

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Get Things Done: Traction, Action and Satisfaction


Have you ever wondered how some people seem to be super-productive, and are constantly getting things done? Then there are the others, who always seem to be working but rarely complete anything. What’s the difference? The simple answer is that if you want to get stuff done, start doing things...

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Create a Personal Brand with Impact


Personal branding is for everybody, and a strong personal brand has never been as important. In this interview, Jane Anderson talks about the three elements of building a powerful personal brand: clarity, communication, and control. Listen To the Episode Visit Jane’s Web site here. More Res&#...

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Be an Expert Adviser, Not a Pushy Salesperson


When somebody goes to Google and they search for a topic, they’re asking themselves the question, “How do I find out about xyz?” rather than, “How do I buy something about xyz?” When they click on a link they find in Google, they’re really looking for information...

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Your #1 Innovation Threat: Your Brain


Obviously we all use our brains, but one things leaders do especially well with their brains is pattern matching. We’re great at seeing, recognising and acting on patterns in the world – and that gives us valuable insights, judgement, and wisdom. A lot of what we call intuition comes from p...

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Four Ways to Prevent Problems Rather Than Fix Them


Are you constantly having to fix problems in your business? Even if they are minor, they take time, cost money, shift focus, and tarnish your customer experience. In this interview, Winston Marsh asks me about four things we can do to prevent problems before they occur: Reminders: For example, a ha...

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Building a Better Business


Some business owners never intend to sell their business, and most aren’t ready to sell it right now. But if you build your business as if you could sell it, it can be more profitable, make it easier for you to take time away from it, and be more valuable in the future. In this […] R...

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Travel Agents: Help Clients Get More From Their Smartphone


Many of your clients will be travelling with an iPhone, Android phone, or other smartphone. Even savvy phone users who use it regularly at home sometimes struggle when they are outside that familiar environment. We have all heard the stories of bill shock from mobile phone customers who forgot to t...

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Using Your Brain For a Change


In an uncertain and ambiguous world, the leaders who have a flexible thinking style and growth mindset will succeed and bring out the best in their people. Jenny Brockis explains how to make the most of your grey matter to thrive, not just survive. Listen To the Episode Visit Jenny’s Web site...

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"Patients Like You Also Had This Same Disease"


We’re all used to getting peer-based recommendations from Web sites we visit. Amazon.com recommends other products to you, saying “Customers who bought this book also bought …”. LinkedIn and Facebook suggest friends and colleagues based on the connections of other people in ...

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The One Thing You Must Never Do With Your Inbox


Are you constantly struggling to stay ahead of an overflowing inbox? There are plenty of apps, tools, and other technology to help you get control of your inbox. But most of them only help you process your e-mail faster. That can help, but it’s not enough. We get so much e-mail that it’...

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Five Easy Ways for Local Governments to Engage Their Community Online


The Internet has made it so much easier now for organisations to connect with their “customers”, and for local councils this means engaging with their residents and other stakeholders. Many councils see the opportunity and recognise the need, and some even want to do this more actively....

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Google’s Report on Crashes in Self-Driving Cars Affects YOU


Google recently made public the number of crashes experienced by its self-driving cars: just 11 crashes over 2.8 million kilometres of driving. They were all classed as “minor” (light damage with no injuries) and all were the fault of other drivers. This astonishing success has even led...

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Why Are Organisations Still Avoiding Telecommuting?


Telecommuting and other Out of Office work continue to grow in popularity (51% of employed Australians are telecommuters, according to ACMA), but there’s still some resistance in some organisations. We address some of the most common objections here. Listen To the Episode More Resources The Fit&#...

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The #1 Mistake Even Good Trainers Make


If you’re a trainer, facilitator or workshop presenter, you might have discovered that your clients now expect more from you than just your training course. The traditional corporate training workshop is still common today, but you’ve got to offer more than just turning up, delivering y...

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The Future of Private Hospital Healthcare in our Fast, Flat and Free World


Private hospitals in Australia face increasing pressure and challenges, and need to constantly change, grow and innovate to remain viable. This presentation shows some of the biggest challenges private hospitals face, what’s happening elsewhere in the world, and what they can do to stay ahead...

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Real Estate Agents: Turn Your Letterbox Drops Into Client Magnets


Many real estate agents still use old-fashioned letterbox drops to promote their services. Why? Because they work! But are they working as well as they could? If your letterbox drop just announces that you’ve sold another house, it just looks like everybody else’s. What’s worse, i...

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Why Conference Speakers Need To Add More Value – And Five Ways to Do It


Now that we have so many more ways to interact and meet – especially online – people have much higher expectations of conferences. Of course, conferences are still important, but they are a huge investment of time and money, so we’re expecting a greater return on that investment. ...

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