An Important Lesson For Us All From The Royal Commission


Last week, Kenneth Haynes, commissioner of Australia’s Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, handed in his final report, which included 76 recommendations for reform. It’s a wide-ranging report, affecting many businesses offerin...

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Ten Trends for the Airport of the Future


Forget the endless queues and delays – the airport of the future will be a destination in itself. Airports around the world are reinventing themselves to cater to the new model of treating passengers as customers. ...

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To Attract Top Talent, Create a Shared Journey


When a small, New York City-based organisation advertised for a graphic designer to join its 70-person staff, over 500 people applied. When they later advertised for a receptionist, they had almost twice as many applications.

This organisation wasn’t offering above-average salaries, lucrative s...

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The Skills for the Future: Leadership and Social Influence


When the World Economic Forum identified key skills for the future, “leadership” was near the top of the list. But not just leadership! Specifically, the skill is called “leadership and social influence”. That’s because leadership now is about how well you can influence people in you...

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Top 10 Talent Trends for 2019


The War for Talent: Finding high-quality talent will be the top challenge for HR leaders in 2019 (XpertHR)Integrating AI: 67% of workers believe they must develop their skills to work with intelligent machines (Accenture)The Rise of Social Recruiting: 79% of job seekers use social media t...

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The Top 10 Skills for Australian Workplaces


In their report “The Future of Jobs 2018”, the World Economic Forum identified the top 10 skills we need for Australian workplaces to be fit for the future. How does YOUR workplace stack up? ...

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Financial Advisers: Trends that will Shape the Profession in 2019


It’s been a challenging year for many in the financial services industry, and you don’t need to be a futurist to see some of the immediate changes ahead, for example: Increased monitoring and oversight from ASIC, backed by the Government The end of the vertically integrated model ...

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The Best Workplace on Earth


We all know the workplace of the future will be very different from the workplace of today. But what will the workplace of the future look like? It’s more than just technology and automation – it’s about the environment you create for attracting the smart, talented, savvy peop...

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Disrupt Less, Innovate More


I hear a lot of talk about leaders talking about their business or industry being disrupted, and they want to know how to deal with all this “disruption”. I think that’s the wrong way to look at it. Two decades ago, Harvard scholar Clayton (“Clay”) Christensen wrote ...

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Flying cars are coming sooner than you think


We all watched The Jetsons and either laughed at or desperately wanted its futuristic flying cars. Now, more than 50 years on, the idea may soon be a reality. I was recently interviewed on this topic by news.com.au journalist Adrianna Zappavigna. We talked about drones, air taxis, flyi...

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