Empathy


Almost two-thirds of Australian workers experienced a mental health condition in 2020, and a World Economic Forum report says 1 in 2 Australians worry they will lose their job in the next 12 months. That’s why empathy is such an important skill for leaders now. Getting up is harder than falli...

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How To Get Things Done When Everything Keeps Changing


Change is a part of life – especially after the chaos and uncertainty of 2020. Instead of trying to fight this change, we need new strategies to get really clear on what matters most, and then be proactive about managing change, so we can get the most important things done in our fast-paced, ...

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Embrace Chaos


If you’re picking apples from a tree, how would you choose the best apples? You might decide based on colour, shape, size, texture, and other physical attributes. But research from University College London suggests we subconsciously also factor in the ease of reaching the apple. The low-hanging ...

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Measure COI, Not Just ROI


In March 2015, almost six years ago, Bill Gates, former Microsoft CEO and now one of the world’s leading philanthropists, delivered his sixth TED Talk, this time on the topic, “The next outbreak? We’re not ready”. In his presentation, Gates described a global pandemic scenario that matched ...

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Adapt, Don’t Simplify


As part of my mathematics degree at the University of Western Australia, we calculated how objects in space – such as planets, asteroids, and moons – would interact with each other, based on their mass, velocity, and other factors. We assumed these objects were perfect spheres, which was a reas...

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We’re Not Broken, Just Bent


In a radio interview last week with 5MU in Adelaide, Jennie Lenman asked me if I was optimistic about 2021. My answer was, “Yes, I am”. Of course, the pandemic has affected us in different ways, and for some people it’s been a tragedy. COVID-19 has claimed many lives, people have lost...

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Be So Good They Can’t Ignore You


I grew up in the 1980s, and my favourite actor at the time was Steve Martin (My all-time favourite actor is Humphrey Bogart, but that’s another story, and he was way before my time). When Steve Martin was once asked for the secret of his success, he said this: “Be so good they can’t ignore [&...

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How To Get Things Done When Everything Keeps Changing


In our fast-paced, always-on world, change is a part of life – especially after the chaos and uncertainty of 2020. You can’t just shut the door on the world and hope it will stay still for you! Instead of trying to fight this change, we need new strategies to get really clear on what ma...

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What “Survival of the Fittest” Means (It’s Probably Not What You Think)


Unless you’re an evolutionary biologist, you probably aren’t an expert in the theory of evolution. For most people, all they know about it is the name Charles Darwin, the occasional debate about whether it’s true (spoiler alert: it is), and some vague idea about “survival of...

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Twelve Insights for 2021 – And Beyond


As we come towards the end of this wild and crazy year, you might be looking ahead to a very different 2021. In this episode, I share 12 quotations I use with my audiences and clients when talking about innovation, change, disruption, leadership, and making a difference. Here’s the list of th...

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Too Many Interruptions? It’s Your Own Fault


When I was a middle manager in corporate Australia in my mid-twenties (quite a long time ago!), I read every people management, time management, and leadership book I could find. And one of the most useful pieces of advice I got was about avoiding interruptions, while still being available to my te...

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Top Learning and Development Trends for 2021 and Beyond


The robots are not coming for your jobs … well, not all jobs! But the workplaces and skills for the future are changing. And every organisation needs to stay ahead of this change. In this presentation, I shares some of the most important trends for ongoing learning and development for your team. ...

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Are You Neglecting The Most Important People In Your Network?


One of the biggest consequences of this topsy-turvy year is that everybody is re-evaluating their priorities. In times of crisis, we all re-examine what matters most to us: who we care about, whether we’re in the right job or career, where we want to live, and so on. This is also true for our...

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Offer Three Types of Learning To Your Employees … Or Else!


This pandemic is a perfect storm of three crises: a health crisis, an economic crisis, and a social crisis. Australia has done an incredible job of managing the health crisis, but the economic crisis is far from over. If you’re a leader or manager, one of the biggest challenges you will face ...

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Want To Boost Your Team’s Performance? Be An Avocado Leader


I had a conversation recently with a client who was talking about her team’s performance reviews. For some organisations, this is the “dreaded annual performance review”, but that isn’t the case for my client. They have a healthy approach to performance reviews (feedback culture, no surpris...

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The Future Of Leadership


In uncertain times, everybody is looking for real leadership. The best leaders provide clarity in confusion, inspire confidence in uncertainty, and act with calm amidst chaos. This podcast episode is an extract from a conversation I had last year with David Frizzell of Team Guru, talking about the ...

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Clear Planning for an Unclear Future


In the early days of a crisis, everybody is scrambling just to survive. But the most successful people move beyond just survival to create opportunities – even when facing an uncertain future. The old way of setting goals doesn’t work in an uncertain, fast-changing world. But that doesn...

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Map Many Scenarios, Choose a Few


I remember a couple of years ago when I had my first dangerous close encounter with a kangaroo when driving on a country road. We were enjoying a quiet weekend away in Yallingup, in the beautiful South-West region of Australia, driving on a road near the beach, when a roo jumped out from bushes in ...

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