Why You Should Outsource More of Your Work

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Outsourcing is more common now than ever before, because outsourcing Web sites such as Upwork and Fiverr bring together employers and contractors to work on one-off tasks or build long-term relationships. If you haven’t considered outsourcing some work in your business, you might be missing a...

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Build Their Judgement – 23 Ways To Get More From Your Team Members

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Are you confident enough in your team members’ judgement that you could trust them to go beyond their current roles? As their leader, you have the benefit of greater experience, which gives you deeper insight, and that in turn leads to wisdom. Help your team members acquire that same wisdom, and ...

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Creating Connected Distributed Teams

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Distributed teams – where everybody doesn’t work together in the same office all the time – are a growing trend, and causes some interesting challenges for leaders and team members alike. Listen To the Episode Read the Harvard Business Review article How Virtual Teams Can Create&#...

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Personal Branding Is All About You

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When actor Steve Martin was asked in an interview to share what he considered the secret to success, he replied: “Be so good they can’t ignore you.” This sums up what it means to be a success on-line, and a true thought leader. Know what you’re good at, become great at it, a...

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Are You Driving Your Staff to Distraction? Beat Your Office’s Biggest Productivity Threat

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When do you get your best work done? Is it when you shut yourself off in a meeting room, work from home for some peace and quiet, or sit in a café for a couple of hours? If you’re lucky enough to choose your work environment, you can choose what works well for you. But […] Read more...

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Get Things Done: Traction, Action and Satisfaction

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Have you ever wondered how some people seem to be super-productive, and are constantly getting things done? Then there are the others, who always seem to be working but rarely complete anything. What’s the difference? The simple answer is that if you want to get stuff done, start doing things...

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Create a Personal Brand with Impact

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Personal branding is for everybody, and a strong personal brand has never been as important. In this interview, Jane Anderson talks about the three elements of building a powerful personal brand: clarity, communication, and control. Listen To the Episode Visit Jane’s Web site here. More Res&#...

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Be an Expert Adviser, Not a Pushy Salesperson

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When somebody goes to Google and they search for a topic, they’re asking themselves the question, “How do I find out about xyz?” rather than, “How do I buy something about xyz?” When they click on a link they find in Google, they’re really looking for information...

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Your #1 Innovation Threat: Your Brain

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Obviously we all use our brains, but one things leaders do especially well with their brains is pattern matching. We’re great at seeing, recognising and acting on patterns in the world – and that gives us valuable insights, judgement, and wisdom. A lot of what we call intuition comes from p...

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Four Ways to Prevent Problems Rather Than Fix Them

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Are you constantly having to fix problems in your business? Even if they are minor, they take time, cost money, shift focus, and tarnish your customer experience. In this interview, Winston Marsh asks me about four things we can do to prevent problems before they occur: Reminders: For example, a ha...

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Building a Better Business

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Some business owners never intend to sell their business, and most aren’t ready to sell it right now. But if you build your business as if you could sell it, it can be more profitable, make it easier for you to take time away from it, and be more valuable in the future. In this […] R...

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Travel Agents: Help Clients Get More From Their Smartphone

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Many of your clients will be travelling with an iPhone, Android phone, or other smartphone. Even savvy phone users who use it regularly at home sometimes struggle when they are outside that familiar environment. We have all heard the stories of bill shock from mobile phone customers who forgot to t...

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Using Your Brain For a Change

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In an uncertain and ambiguous world, the leaders who have a flexible thinking style and growth mindset will succeed and bring out the best in their people. Jenny Brockis explains how to make the most of your grey matter to thrive, not just survive. Listen To the Episode Visit Jenny’s Web site...

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"Patients Like You Also Had This Same Disease"

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We’re all used to getting peer-based recommendations from Web sites we visit. Amazon.com recommends other products to you, saying “Customers who bought this book also bought …”. LinkedIn and Facebook suggest friends and colleagues based on the connections of other people in ...

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The One Thing You Must Never Do With Your Inbox

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Are you constantly struggling to stay ahead of an overflowing inbox? There are plenty of apps, tools, and other technology to help you get control of your inbox. But most of them only help you process your e-mail faster. That can help, but it’s not enough. We get so much e-mail that it’...

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Five Easy Ways for Local Governments to Engage Their Community Online

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The Internet has made it so much easier now for organisations to connect with their “customers”, and for local councils this means engaging with their residents and other stakeholders. Many councils see the opportunity and recognise the need, and some even want to do this more actively....

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Google’s Report on Crashes in Self-Driving Cars Affects YOU

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Google recently made public the number of crashes experienced by its self-driving cars: just 11 crashes over 2.8 million kilometres of driving. They were all classed as “minor” (light damage with no injuries) and all were the fault of other drivers. This astonishing success has even led...

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Why Are Organisations Still Avoiding Telecommuting?

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Telecommuting and other Out of Office work continue to grow in popularity (51% of employed Australians are telecommuters, according to ACMA), but there’s still some resistance in some organisations. We address some of the most common objections here. Listen To the Episode More Resources The Fit&#...

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