There’s No U in QANTAS


Ever since American Airlines started its frequent flyer rewards program in 1981, many other businesses have followed suit, with some form of rewards for frequent customers. This is not surprising, because such programs have been proven to work. But most of them don’t make the most of this opp...

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Education Reimagined – with Sal Khan of the Khan Academy


Sal Khan, founder and executive director of Khan Academy, is dedicated to providing world-class education free to the world. They can’t do this through the traditional classroom environment, so they are doing it with online learning. The Khan Academy started with a few basic video tutorials, ...

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Nikki and Gihan’s Excellent Adventure


I’ve recently returned from a wonderful two-week holiday to Europe. We spent most of our time in Paris and Florence, but also had a couple of side trips to Lucca and Siena. Here’s a photo album with highlights: By the way, this animated video was created using the great service Animoto&...

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TED Talks Storytelling – by Akash Karia


This brief but value-packed book, drawing inspiration from the famous TED Talks, is all about using storytelling in your presentations. It’s ideal if you would like to learn more about bringing your presentations to life through stories. The author, Akash Karia, looks at a number of features ...

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Leadership is About Being an Authority


In the past, people followed you because you had authority. In the future, they will follow you because you are an authority. Leadership has always been about authority, but there are two kinds of authority. In the past, you had authority – because of your title, your seniority, your age, or ...

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Folding Time – by Neen James


There are many books about time management, productivity and getting things done – and this is one of the best. Neen James provides a contemporary, practical approach that really works. She says time management is dead, and we need to focus on accountability, attention, and energy. These are ...

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Book Review: Succeed: How We Can Reach Our Goals, by Heidi Grant Halvorson


This book gives you the science behind goal setting. It’s not just another goal-setting process. Instead, Halvorson explains how different types of goals need different methods to achieve them, and goes on to describe the best methods for each of your goals. This is a crucial difference betwe...

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The Power of Impossible Thinking, by Colin Crook, Robert E. Gunther and Yoram R. Wind


This is a book to help you think more clearly and break free of the constricting – and possibly outdated – mental models you might be using now. Broadly, the book is based on the idea that the way we make sense of the world is largely based on our own internal processing, and far [&hell...

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Book Review: The Lean Startup – by Eric Ries


In this book, Eric Ries proposes a model for managing something that traditionally has been seen as somewhat unmanageable: an entrepreneurial startup business. It’s a good read, even if you’re not in a startup business, but want to use the same ideas for managing a new project, product ...

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Connected, by Nicholas Christakis and James Fowler


I first came across this book when I read of a study that found your weight was more affected by the people around you than by your individual diet or fitness program. This study is just one of those reported and discussed in this book, which is a fascinating account of how we are inter-connected. ...

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How to Write Stuff People Want to Read


Smart business owners know that content is king for Internet marketing. This has always been true, but never more so than now, when you need to prove you’re an expert before people visit your Web site. But how do you write great content that compels readers to keep reading? The secret is simp...

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