The Personal Touch: How AI Can Enhance Your Customer Experience
Customer experience matters now more than ever, and customers want you to deliver a personal, tailored experience. It’s no longer good enough to treat all
Customer experience matters now more than ever, and customers want you to deliver a personal, tailored experience. It’s no longer good enough to treat all
AI is not new – I’ve been working in AI and following its growth for more than 30 years. But in the past, you needed
When creating a plan, you calculate the return on investment, or ROI, for taking action. But unless you also calculate the cost of inaction, or
In a fast-paced world, we all need to make better decisions, faster. AI can help, but don’t delegate all your responsibility to the machine! Instead,
I’ve been talking about artificial intelligence in healthcare for years, but the launch of ChatGPT was the tipping point that made it mainstream. Now everybody’s
AI is a powerful tool, but only if you and your team use it responsibly, safely, ethically, and effectively. And it’s evolving so fast you
One of the most powerful uses of AI is to enhance your customer experience – in every step of the customer journey, from brand awareness
In today’s professional workplace, getting ahead means working smarter, not harder. That’s where AI comes in. From chatbots that answer routine questions to intelligent scheduling
Are you struggling to drive change in your team? Despite your best efforts, are some of your team members dragging their feet and resistant to
AI is a double-edged sword. Explore four recent examples of people using AI, see their results, and reflect on what that could mean for you,
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