The Thinking Ahead Newsletter brings you regular updates on how to be fit for the future in a fast-changing world.

Here are some recent articles:

  • Embrace The Change-Makers In Your Team
    Next week, Nikki and I are going on a short holiday to Denmark and Albany, in the south of Western Australia. We’re looking forward to visiting one of the most beautiful corners of the world, but the main purpose of our visit is to see Nikki’s 22-year-old daughter (my stepdaughter) Abbey, who moved there a ...
  • Want Better Ideas? Don’t Only Ask The Usual Suspects
    I’ve just returned from a quick trip to Port Hedland, in the north-west of Western Australia, where I was speaking at a one-day economic and resources forum. Western Australia was recently ranked the most important mining location in the world, and the success of our mining and resources sector was the major factor in Australia ...
  • Expand Your Team To Be Future-Fit
    As we’re increasing vaccinations and easing restrictions in Australia, we continue to have the conversation about the best balance for our workplace of the future: everybody in the office (but that’s so 2019!), everybody working from home, or somewhere in between. If you enhanced your infrastructure in 2020 to support people working from home, that infrastructure ...
  • Understand the Future Customer Journey
    I remember speaking at a conference in Brisbane to a group of CEOs of private hospitals about the future of healthcare. These are smart, savvy, experienced people who know healthcare is changing, know they need to change as well, but don’t know exactly what to do. But I know some of them were taken aback when ...
  • It’s a Matter of Trust
    Early in the pandemic, organisations with office workers scrambled to allow them to work from home. Many leaders and managers saw it only as a short-term crisis response. To everybody’s surprise, productivity increased and many people enjoyed working from home – and want that to continue one or two days a week. This is a hybrid ...
  • Unleash Artificial Intelligence
    Last year, during the worst of the pandemic, Oracle and Workplace Intelligence surveyed 12,000 employees globally about their mental health. Not surprisingly, three-quarters rated 2020 their most stressful year ever, but more interesting was their approach to dealing with it. Two-thirds said they would rather talk about their problems to AI (artificial intelligence) than to ...
  • Forever After: How COVID-19 Has Changed Our World Forever
    In the 14th century, the bubonic plague – known as the Black Death – spread throughout the world, leaving death and destruction in its wake. It didn’t discriminate, slaying young and old, rich and poor, urban and rural. Densely populated Europe suffered the worst, but the rest of the world wasn’t spared, with a final ...
  • Do Something That Matters
    When Santiago Jaramillo, the CEO and co-founder of Saas software company Emplify, was a seven-year-old child in Colombia, he craved Snickers bars, which his parents couldn’t afford because they were expensive imported products. Young Santiago sold avocados from his garden to earn money, and eventually had enough to buy five Snickers bars, which he greedily ...
  • Create a Premium Non-Digital Experience
    Last year, when the pandemic virtually shut down international air travel and devastated the airline industry, Singapore Airlines – like most other airlines – grounded most of its fleet. Forced to generate revenue in other ways, the airline offered a first-class dining experience at home. For $900, a chef comes to your house and cooks ...
  • The One Thing That Will Make or Break Your Hybrid Workplace
    Early in the pandemic, organisations with office workers scrambled to allow those employees to work from home. Many leaders saw it only as a short-term crisis response. But to their surprise, they found productivity increased and many people enjoyed working from home. All the research shows many employees want this flexible work arrangement to continue, even ...
Thinking Ahead Newsletter