The Thinking Ahead Newsletter brings you regular updates on how to be fit for the future in a fast-changing world.

Here are some recent articles:

  • What Will Be Your Theme Song for 2021?
    Remember the devastating bushfires around Australia at the start of 2020, when we thought that was the worst possible thing that could happen to us this year? Last week, I spoke at a conference for 750 of Western Australia’s firefighters and marine rescue workers. Some of these people and their colleagues had to deal with ...
  • Build Trust Differently in a WFH Team
    I’ve had many conversations recently with leaders and managers about their WFH (working from home) team culture, and one topic keeps coming up over and over again: trust. This could be in a team that’s all working from home full-time, or some people are back in the office, or they are alternating shifts between home and ...
  • Warning: If You Use This Phrase, Your WFH Culture is Doomed!
    Early in this pandemic, organisations scrambled to allow their office staff to work from home (WFH). As we’re seeing restrictions being eased in some places, organisations are gradually moving their staff back to the office. I’m noticing some consulting groups, government departments, and other advisers writing reports about how to make this transition safe. That’s good, ...
  • Start Before You’re Ready
    If you’re one of the more than 500 million users of the file sharing service Dropbox, you know how convenient it is for managing files across all your devices and with other people. For Dropbox founder Drew Houston, who started the service in 2007, it was anything but obvious that it would be a success. He ...
  • Our Fast-Changing World Needs Fast-Moving Teams
    I was recently working with a leadership team in a financial services business. Their business, and their industry as a whole, hasn’t been badly affected by the pandemic – at least not directly. But, of course the pandemic – and its health and economic impact – affects us all in different ways. So, even though ...
  • Ask Your Customers (It’s Lucky the Boston Symphony Orchestra Did)
    If you were a symphony orchestra that wanted to boost audience numbers, what would you do? The Boston Symphony Orchestra (BSO) had this problem, and tackled it with the most obvious solution first: Get more people through the door, let them enjoy the orchestra experience, and that would turn that into enthusiastic fans. Well, that was the ...
  • Work Extra Hard to Make WFH Work
    The coronavirus pandemic has affected us in different ways, and one of the biggest changes for office-based workers is the shift to working from home (WFH). When COVID-19 hit, many office-based teams had to scramble to let people work from home for the first time. We often talk about our frontline healthcare workers as heroes ...
  • Why Leading a WFH Team is Hard (Part Two): You Feel Disconnected
    If you walked into the office on a working day and found it empty, what would you think? Is it Sunday? Or a public holiday? Did you miss the memo about the company picnic??? Was there a COVID-19 outbreak? That’s how many people feel when they’re working from home (WFH). They switch on their laptop in ...
  • Why Leading a WFH Team is Hard, Part One: Some People Are Struggling!
    There are many advantages to a non-office workplace, and there’s already a lot of evidence that some people who have been forced to work from home enjoy it. But that’s not true for everybody. And if you’re a leading a team that’s doing “WFH” (working from home) for the first time, it’s not easy because ...
  • Leading a Working-From-Home Team – Are You Surviving or Thriving?
    Over the last few months, I’ve talked to many leaders, managers, and HR professionals about the pros and cons of their teams working from home. I’ve heard the full range of opinions, from “I can’t wait until we get back to the office!” to “We never want to go back to the office ever again!”, ...
Thinking Ahead Newsletter