Business as Unusual in a Post-Pandemic World

The coronavirus pandemic has shaken up every part of our lives, but the real disruption to your industry is yet to come. Innovation and disruption are two sides of the same coin: Disruption is when change happens to you, innovation is when you lead the change yourself. Innovation is everybody’s business now, and the best organisations and teams foster a culture of ongoing innovation. Every crisis creates opportunities, and with so much uncertainty about the future, it’s never been as important to innovate, think differently, scan wider, and look further – to future-proof your role, team, and organisation.

10 Examples of Business Transformation in COVID-19


Coffee company Melitta switches from producing coffee filters to face masks


Restaurant booking platform OpenTable lets shoppers book time slots for grocery shopping


Manufacturer of handbags and leather accessories, Prolet, teaches people how to make their own anti-splash face shields


Apartment rental company Kasoku helps couples get away during lockdown

United Kingdom

Experts at Leeds University convert obsolete sleep apnoea machines into ventilators for COVID-19 patients

South Africa

UberEats partners with supermarkets to deliver essential items to homes in lockdown


Stage design and construction company Stagekings builds desks for people working from home


Mannequin manufacturing company Fusion makes face shields for healthcare professionals


Pepsi franchise ‘cbc’ converts Pepsi bottles into face masks


Hotel chain Zoku offers day rates to workers who find it too distracting to work from a home office

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Key Messages

  • Foster a culture of innovation and action
  • Engage clients and customers in innovation and change
  • Make time for innovation in a busy workplace
  • Use simple, practical techniques for generating ideas and taking action


Typically a 90-minute extended keynote, with interactive activities and processes that shift thinking, spark conversations, and generate practical ideas.

Also available as a 45-60 minute high-impact keynote presentation – in person or online.


All participants get a downloadable copy of Gihan’s book Disruption By Design. Print copies of the book can also be purchased in bulk in advance.