COVID-19 has changed the way customers engage with you. The new customer has different wants and needs, and the organisations that succeed understand the new
A crisis doesn’t create leaders; it amplifies them. This time of crisis, disruption, and great uncertainty has put leadership in sharp focus. All leaders need
We’ve had yet another year of massive change and disruption in all areas of our society. What will we face in the year ahead? KPMG’s
The world-famous “TED Talks” have set a new standard in presentation skills. Many of the techniques of TED presenters can be adapted for online use,
The world-famous “TED Talks” have set a new standard in presentation skills, and many audiences expect far more now from presenters. This can be a
At the start of each year, I invite my clients to contribute a short article to an e-book full of tips and strategies for success
Meetings cost organisations thousands of dollars in lost productivity every year. The problem is not with the meeting itself, but with the way the meeting
Have you ever sat through a presentation with boring PowerPoint slides? Of course you have! But the problem is not with PowerPoint, but with the
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