Are You Involving Your Most Passionate Customers In Your Business?
I was speaking at a local government conference about how they can involve their residents – their customers and clients – more in their day-to-day
12 December 2017
Blog
Local Governments: Tap into the Ingenuity and Motivation of Your Residents
For a long time, most local government authorities have taken a paternalistic approach to providing services to residents: they assume the government knows the best
9 April 2015
Ideas For Local Government Innovation in our Fast, Flat and Free World
Local government authorities face challenges and opportunities in our fast, connected and open world. Those that meet the challenges and embrace the opportunities can provide
13 March 2015
