I’ve been talking about artificial intelligence in healthcare for years, but the launch of ChatGPT was the tipping point that made it mainstream. Now everybody’s talking about it, and many leaders are actively exploring it for themselves, their teams, and their organisation. But it̵... 
I remember speaking at a conference in Brisbane to a group of CEOs of private hospitals about the future of healthcare. These are smart, savvy, experienced people who know healthcare is changing, know they need to change as well, but don’t know exactly what to do.
But I know some of them were... 
Last year, my parents moved house after 40 years. When searching for a new local GP, my 80-year-old father’s first source of information was online reviews he found on Google. Although he’s intelligent and computer-savvy, he’s hardly the stereotype of the typical social-media-obsessed Internet... 
What do these three things have in common?
Amazon Prime – Amazon’s $99/year membership service, with an estimated 80 million members
Gmail – Google’s free e-mail platform, with more than 1 billion active users
McCafe – McDonalds’ highly successful café offering
The answer: All t... Patients are expecting (demanding!) to be treated more like customers, and want greater use of technology in their experience with medical professionals. But many doctors and medical practices are slow to change, because it takes time to learn new practices and put them in place.
Is your business t...
Did you see the recent report from Seek and the NAB about which industries are growing the fastest in Australia? According to the report, four industries are leading the pack when it comes to increased employment and higher salaries:
Building and construction
Healthcare and social assistance
...
Last year, my parents moved house after 40 years. When searching for a new local GP, my 80-year-old father’s first source of information was online reviews he found on Google. Although he’s intelligent and computer-savvy, he’s hardly the stereotype of the typical social-media-obs...
Every industry is facing change, but none more so than healthcare. Big data, predictive analytics and the consumerisation of healthcare are just a few of the trends affecting the way we will look at healthcare in the future.
For example:
What if your doctor could e-mail images (like X-rays) to...
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