Posts

"Patients Like You Also Had This Same Disease"


We’re all used to getting peer-based recommendations from Web sites we visit. Amazon.com recommends other products to you, saying “Customers who bought this book also bought …”. LinkedIn and Facebook suggest friends and colleagues based on the connections of other people in y...

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The Future of Private Hospital Healthcare in our Fast, Flat and Free World


Private hospitals in Australia face increasing pressure and challenges, and need to constantly change, grow and innovate to remain viable. This presentation shows some of the biggest challenges private hospitals face, what’s happening elsewhere in the world, and what they can do to stay ahead....

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My Keynote Presentation at the Australian Private Hospitals Association (APHA) Congress


I recently presented the opening keynote at the Australian Private Hospitals Association (APHA) Congress in Melbourne, the annual event that brings together leaders from Australia’s private hospitals. My session, called “Healthcare Trends and Innovations in a Connected World” looke...

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Private Hospitals: Stay Ahead of the Game with Better Patient Experiences


Private hospitals and other healthcare facilities are facing a number of challenges – including budgetary pressures and reduced AR-DRG funding, the constant need to upgrade technology, and increasing competition (especially with incentives for public hospitals to admit private patients). In th...

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How Medical Practices Can Build Greater Trust to Attract Patients


If you’re running a medical practice, you might see medical tourism as your mortal enemy, but there’s no denying that it’s a growing industry, and is even pioneering some innovative systems we can all learn from. Gaining trust is one of the biggest challenges to medical tourism, an...

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