Make It Make Sense
Masterclass
Clarity And Confidence In A Noisy World
In our complex, confusing, and connected world, we need to understand what’s happening before we can operate in it. Sense-making is the skill that takes incomplete, contradictory, or overwhelming information; filters it to identify what matters most; absorbs it and learns from it; and then shares it in engaging and meaningful ways.
In uncertain environments, with imperfect information, sense-making helps you work from incomplete data to form plausible ideas, test them iteratively, and update your understanding as new information emerges. It helps you avoid analysis paralysis while also avoiding reckless action.
Workplaces are saturated with dashboards, alerts, reports, and real-time updates, but clarity is harder than ever. This program helps you and your team cut through the overload and uncertainty, so you can distinguish between the urgent and the important, and make better decisions with more confidence and clarity.
Sense-making has three parts:
- Choose: Be aware of your world – full of data, information, overwhelm, limited time and attention – to absorb and filter what’s relevant and meaningful.
- Learn: Use this to identify gaps and weaknesses, find opportunities for growth, and consolidate what’s working.
- Share: Take what’s most relevant and share that with others in meaningful, relevant, and engaging ways.
Who Is This For?
This if for you if:
- You’re facing increasing competition from inside or outside your industry
- You’re a leader or manager making decisions with incomplete, fast-changing information
- You’re working in complexity, uncertainty, or competing priorities
- Your team feels overwhelmed by updates, messages, dashboards, and constant interruptions
- You want your people to communicate with more clarity, nuance, and credibility
- You want to build a culture that attracts and keeps the best people
Key Outcomes
- Scan widely across multiple sources – without getting overwhelmed or confused
- Recognise patterns, trends, and weak signals over time
- Form hypotheses and test them – quickly
- Integrate insights from different disciplines, roles, or perspectives
- Share data in meaningful ways to clarify, not confuse
- Present your ideas with confidence for greater impact and persuasion
Program Format
The program is available in three delivery formats, each with multiple touchpoints:
- In-House Workshop: A one-day or two-day workshop, delivered in person at your premises (or at a suitable training venue)
- Online Delivery: Either one online presentation covering one of the modules/topics OR 3-4 online presentations, 1-2 weeks apart
- Conference Session: A conference session (keynote or breakout, online or in-person)
For the shorter formats, you choose the most important outcomes and we tailor the program to meet those needs.
Additional Components
Extend the value of the core program with these optional additional components, which help you implement and reinforce the ideas and actions.