Customer Experience Reimagined: What Coles and Woolies Can Teach Us About AI
AI is all around us – and we see it in everyday life in our supermarkets. Large retailers like Coles and Woolies have been building
17 June 2025
Blog
From Service To Intention: How AI Transforms Customer Experience
Even if you have invested in good customer service and worked on building a smooth customer experience, there’s a new layer you can’t ignore: customer
10 June 2025
Talent Magnet: Promoting A Culture They Want to Join
Are you proud of your team and organisational culture? Great! But are you promoting it, sharing it, and showing it in a way that attracts
3 June 2025
AI-Savvy Employees: Red Flag or Green Light?
If you suspect or detect job candidates using AI in your recruitment process, do you see that as a red flag or a green light?
2 June 2025
Talent Chooses You: Strengthen Your Employer Brand
The best employees have more options than ever, which means your employer brand matters more than ever, too. You need a strong employee value proposition
27 May 2025
Attracting The Best: What Your EVP Tells the Market
You might think you’re offering the best to future employees, but how good is your employee value proposition (EVP)? You’re competing for talent long before
20 May 2025
Drowning In Data: Why Insight-Driven Leadership Matters
We’re all drowning in data! But data is the core feature of so much decision-making now, especially when combined with AI. But are you using
13 May 2025
Leading Learning: The Missing Piece In Building Future-Ready Teams
You know that change is constant, but are you truly preparing your team to thrive in it? One important piece of building a culture of
6 May 2025
AI Secrets: What Your Employees Don’t Want You To Know
Your people are already using AI – but they might not be telling you about it, because they are worried you will think they are
29 April 2025
The Future Of Work
In our fast-changing world, nothing changes faster than work itself. The best leaders adapt to a new style of work, teams, and workplaces. The future
24 April 2025
