Newsletter

How do you cope when employees, customers, and other stakeholders are more demanding than ever before? It’s impossible to solve every problem, but you can partner with others – even outside your industry – to solve complex challenges and meet rising demands. Use cross-industry collaboration to unlock innovative solutions, share resources, and strengthen your organisation. How …

The future of leadership is about navigating complexity with clarity and purpose. As technology reshapes industries and societal expectations evolve, leaders must foster human connection, champion transparency, and embrace adaptability. Success will come to those who prioritise learning, sustainability, and collaboration, creating workplaces where people thrive. In a time of uncertainty and rapid change, future-ready …

The world is changing faster than ever, and we need teams to be embracing change. But many people are slow to change, reluctant to change, or resistant to change. If that’s true for your team, maybe YOU are the problem! Many leaders unintentionally say and do things that create a change-resistant culture. Recognise these words …

Do you feel like you’re only person championing AI in your organisation? It can feel like an uphill battle, especially when you face restrictive policies and scepticism. The key is to respect existing boundaries but still find ways to use – and demonstrate – AI to create value through small, safe projects. Lead by example …

How far have you integrated AI into your team and workplace? You don’t have to do it all at once. There are four levels of AI integration, and you can start small before expanding to bigger and better things. Scaling AI strategically creates value and unlocks opportunities at each level. At what level are you using …

Imagine giving every customer and employee the personal touch, even at scale. By analysing behaviours and preferences, AI lets you tailor experiences for customer journeys, learning paths, or timely interventions to re-engage people. How personal are you when dealing with your customers and employees? I don’t mean inappropriately digging into their personal lives! But are you …

As a leader, you’re no stranger to disruption! But what if disruption didn’t just happen to you? What if you could actually create it? Constructive disruption is about being proactive, not reactive – making change happen before the world forces it on you. Discover the three essential habits for embracing this mindset, so you’ll be …

AI is not just the latest tech trend; it’s a fundamental shift in the way we work. As a leader, follow this three-step strategy for engaging with AI, integrating it into your workflows, and bringing your team on the journey. Do you know how you will be using AI in 2025? Last week, I delivered the closing …

Change isn’t easy, especially if your team is already overworked and overwhelmed. Instead of trying to make big changes, shift your focus to smaller habits that become part of your day-to-day work, to foster a culture that’s more open to change in the future. You don’t need a futurist to tell you about all the external …

Are you engaging your team in open and honest conversations about AI? There’s no doubt AI is here to stay, and people have different opinions about it – from fear to excitement, and everywhere in between. Create a space for open conversations with your team about the the benefits, their concerns, and anything else. In …