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The Thinking Ahead newsletter brings you regular updates on how to be fit for the future in a fast-changing world.

Recent Articles

  • AI Empowerment: Building Trust And Competence In Your Team
    AI is getting better and better, but it’s still a long way from being perfect. So when you’re creating your AI policy or framework, how do you protect your team from imperfect AI? Instead of relying on AI alone, strike the right balance between trusting the quality of AI and applying human intelligence to it. What …
  • AI For Your Customers: Crafting Policies That Build Trust
    When you’re crafting your AI policy, go beyond your internal needs and consider your customers as well. Many customers care about how you’re using AI to deliver their products and services – especially if you’re capturing data about them and tailoring their experience based on that data. Respect their expectations and values, and make sure …
  • Harnessing AI: Create Your Guidelines and Policies
    If you’re a leader, you might be planning your AI policy, framework, or guidelines. How can you balance innovation with responsibility, so your team can leverage AI effectively and safely? I was working recently with a client who brought me in to discuss AI for their organisation. She asked me to run two sessions: one for …
  • The Innovation Metric: Measuring What Matters In AI And Change Projects
    When setting goals for AI, innovation, and change projects, traditional metrics often fall short in capturing progress. What truly matters, especially early in the process, is the journey rather than just the destination. If you’re running an AI project – or any other innovation or change project – how do you measure progress and success? It’s …
  • Put People First: Bringing Your Team On The AI Journey
    This is the year when many organisations will be using AI in a big way. But with any change, innovation, or new technology, it’s about people first. So if you’re planning any AI projects this year, make sure you bring your people along on the journey. Many leaders, teams, and organisations are planning AI projects this …
  • Small Changes, Big Wins: The Power Of The Pivot
    You don’t always need to take disruptive action to create significant change. Sometimes, a small strategic change – or pivot – helps you adapt and flourish. Assess and amplify the effect of making a small change, and you could potentially transforming them into key drivers of growth and relevance in a rapidly changing world. We know …
  • Leading With AI In 2024: The Three Essential Questions For Success
    As we step into 2024, AI will continue to play an important role in our lives. As a leader, use these three key questions to build your strategy for integrating AI into your role, your team, and your organisation in the year ahead. Happy New Year! I hope you had a successful year in 2023 and …
  • Thinking Ahead: Embracing Change In 2024
    We know 2023 has been yet another year of massive change, and there’s more change ahead. Looking forward, 2024 presents an opportunity to think and act differently in the face of change, uncertainty, and disruption – so you have more clarity and confidence and make better decisions in your personal and professional life. As we’re getting …
  • 🌟 Digital Disasters: AI Risks and How to Avoid Them 💥
    There are many examples of AI being used badly – even unintentionally. As a leader, you’re responsible for the use of AI in your team, and may even be responsible for the consequences if it’s not used well. Get this right as you lead your team on the AI journey in 2024 and beyond. Happy Birthday, …
  • Spotting AI Champions: Finding Your Team’s Hidden Gems
    In the fast-changing world of AI, you need ‘champions’ in your team to take the lead in bringing AI into your work. Sometimes these AI champions are easy to find – if you know where to look. I was speaking recently at an event for senior leaders, discussing the impact of AI in their teams. One …
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