AI has been simmering away in the background for a long time, but now it’s reached a tipping point and suddenly exploded into everyday life – especially with the launch of ChatGPT at the end of 2022.
As individuals, we’re already using it in everyday life, with things like:
- Siri on your iPhone
- Navigation using Google Maps
- Auto-complete in SMS and email
- Special offers for you from Woolies and Fly Buys
- What appears for you on Facebook and Tiktok
- … and many, many other ways
If you’re a business leader, you should definitely explore AI to understand its impact on your role, your team, and your organisation.
But it’s not as easy as just flicking a switch and hoping for the best!
That’s why I have put together this self-assessment survey to help answer the question: Are you ready for AI?
Online Assessment
When you complete this assessment online, supply your name and email address and it will automatically send you a personalised report based on your responses.
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We are familiar with AI and its potential impact on our organisation
For example, do you have an internal team to research and report on the latest developments in AI and their potential impact on the organisation?
Disagree
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We are open to experimenting with new AI technologies and solutions
For example, does every team have an allocated budget for experimenting with AI?
Disagree
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We have a governance framework for using AI in our organisation
For example, do you have a broad set of guidelines to deal with most ’safe’ AI situations, with a small team responsible for assessing and reviewing the potentially risky cases?
Disagree
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We understand the legal and regulatory requirements for AI in our organisation and industry
For example, do you have a process for regularly reviewing and updating policies (even using AI itself!) to ensure compliance with relevant regulations and laws?
Disagree
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We have considered the ethical implications of using AI
For example, do you have an ethical code of conduct for the use of AI in the organisation, and conduct regular reviews of AI systems to identify any potential biases or ethical issues?
Disagree
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We have identified potential risks and challenges of using AI
For example, do you conduct risk assessments and develop contingency plans to mitigate identified risks and challenges?
Disagree
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We have identified potential risks and challenges of NOT using AI
For example, if a major competitor used AI to improve productivity, increase market share, and grow their business, how much would this cost you?
Disagree
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We have explored the potential cost savings and revenue opportunities of using AI
For example, have you identified the areas of the organisation where AI solutions could be most effective in driving cost savings or revenue growth?
Disagree
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We have identified KPIs to measure the success of AI in our organisation
For example, have you set specific, measurable goals - with clear metrics - for AI solutions in the organisation?
Disagree
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We have evaluated the readiness of our IT infrastructure to support AI
For example, have you talked to IT experts - internal AND external - to ensure your infrastructure is compatible with AI technologies?
Disagree
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We have discussed the impact of AI with employees
For example, do your leaders host town hall meetings or small-group meetings for staff to raise their ideas and concerns?
Disagree
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We have a plan to train our employees on AI and how it will impact their roles
For example, have you developed AI training programs, let staff enrol in public online courses, and assign mentors or coaches?
Disagree
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We encourage leaders and managers to experiment with AI in their teams
For example, do you have incentives or rewards for teams that use AI in interesting, creative, and effective ways (and reward the effort, not just the results)?
Disagree
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We have identified internal ‘AI champions’ who can lead the way in AI
For example, have you assembled a cross-functional group of internal ’AI champions’, and given them resources and support to help them in their role?
Disagree
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We have identified how AI enhances our customers' experience
For example, when did you last review your customer journey maps to identify AI-enabled opportunities at each step to enhance the customer experience?
Disagree
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We have a plan to continually monitor and evaluate the effectiveness of AI in our organisation
For example, do you have a process for incorporating feedback from staff members and customers about their experiences with AI?
Disagree
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If you want to discuss your results, or have any other comments, please drop me a line.
Thanks,
Gihan
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