Author name: Gihan Perera

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How Travel Agents Can Use Free Webinars to Build Their Business

Many businesses run free webinars for marketing. You promote your webinar to as many people as possible, attract more people into your marketing funnel, conduct the webinar to promote something at the end (even if it’s just getting their e-mail address for follow-up marketing), and eventually sell them something. Although webinars are very popular in […]

Leadership

Leadership Wisdom – with Gary Pittard

Leading a business has become more complex than ever, because of increasingly savvy customers, highly motivated but demanding team members, and a need to remain competitive in a fast-moving world. In this interview, Gary Pittard shares his wisdom from decades of experience leading teams and coaching leaders. Listen To the Episode Contact Gary Pittard here.

Deliver Experiences

The Busy Adviser’s Secret to Lifelong Clients

With the ongoing back-and-forth debates in the Senate about FoFA, we still don’t have a final outcome for the legislation. But one thing we do know is that advisers will have to do more to provide ongoing services to clients. In an environment where clients have more choices and information than ever before, this is

Deliver Experiences, Innovation

Private Hospitals: Stay Ahead of the Game with Better Patient Experiences

Private hospitals and other healthcare facilities are facing a number of challenges – including budgetary pressures and reduced AR-DRG funding, the constant need to upgrade technology, and increasing competition (especially with incentives for public hospitals to admit private patients). In the face of these challenges, staying ahead of the game might seem like a huge

Learning and Development

MOOCs and Online Learning

MOOCs (Massive Open Online Courses) have had their share of publicity – both good and bad. How can you use them as part of your organisation’s training programs? In this conversation, Chris Pudney shares his experience as a student in a MOOC, and offers valuable advice about how organisations can use MOOCs as part of

Innovation

Joi Ito – Want to Innovate? Become a "Now-ist"

When the major earthquake hit Japan in March 2011 and caused a nuclear reactor to fail, Joi Ito decided to do something about it. Bypassing the NGOs and government bodies frantically trying to solve the problem, he gathered a group of people online to create a network called “Safecast”, to monitor and report on radiation

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