Trust Them!


In the book ‘No Rules Rules’, Netflix CEO Reed Hastings explains how Netflix leaders trust their staff and demonstrate that trust in practice. For example, they post high-level strategy documents – with confidential information they wouldn’t want to leak to competitors – on a public bulle...

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The Single Best Team Strategy in Uncertainty and Chaos


A World Economic Forum survey of Australian employees about a year ago found almost half of them worried they wouldn’t have a job by the end of this year – as a result of the pandemic. That’s a shocking number, but – given our current challenges – it’s not too far from the truth. Even s...

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Strong, Smart Leadership Moves In Disruption And Uncertainty


When you’re leading in times of uncertainty and rapid change, you can’t wait until you’re certain of the future before you take any action – because you’ll never be certain. The only way to make progress is to act with clarity despite an uncertain future. Clarity doesn’t remove the fog ...

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Clear Their Path


Although my first sporting love is cricket, I’m also a fan of Australian Rules Football (I support the West Coast Eagles – thanks for asking – and our season is hanging by a thread right now, but that’s a story for another day). A common defensive tactic in Aussie Rules is ‘shepherding’...

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Your Secret Weapon for Success In Uncertainty


With most of Australia back in lockdown, it’s easy to think ‘Here we go again’! Be careful, because there’s a common – but dangerous – trap many leaders fall into when the future is uncertain. Because you can’t see far ahead, it’s tempting to think only about small goals and sho...

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There’s a Reason They Can’t Get COVID-19 Out of Their Head


Many years ago, when I was working in the UK, I went to Paris for a short weekend trip, and lined up at the Louvre to see the Mona Lisa. Millions of people have done it over the years (and most of them seemed to be there the day I went, but that’s another story!). But is it true I saw the same pa...

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Next Level Leadership: The Top Three Post-COVID Trends


In ‘normal’ times, we tolerate mediocre leaders because replacing them is harder than keeping them. But during the worst of the pandemic, those leaders were ruthlessly exposed. A crisis doesn’t create leaders; it amplifies them. This crisis has put leadership in sharp focus, and we have clear...

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Online Meetings That Sizzle (Really!)


I’ve been delivering online presentations since 2009, so I have a lot of experience in this area. Of course, online meetings and presentations didn’t become mainstream until last year, when COVID-19 forced so many people to work from home for the first time. And now, with another recent spate o...

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In A Crisis, Look Further (Like a Fox!)


It seems a long time ago that we first heard of this ‘novel coronavirus’, and you might have hoped it would have run its course by now. But with Sydney going into lockdown to protect further spread, and a few leaks into other parts of Australia, it seems we have some time to go yet before we’...

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A Matter of Trust


To accelerate the journey from crisis to recovery and growth, build more trust in your team members – and their trust in you. That gives you more confidence they will act competently and with good judgement in an uncertain, fast-changing world. Listen To the Episode Get the book “Disru...

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