The Skills for the Future: Leadership and Social Influence


When the World Economic Forum identified key skills for the future, “leadership” was near the top of the list. But not just leadership! Specifically, the skill is called “leadership and social influence”. That’s because leadership now is about how well you can influence people in you...

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The Single Best Change Management Technique Most Leaders Skip


A few days ago, I was in Kuala Lumpur, Malaysia, presenting to a group of leaders in an organisation that’s going through a lot of change. Together with Dr. Shaun Ridley (from the Australian Insitute of Management WA) and Dr. Jenny Brockis (an expert in brain fitness and future thinking), we...

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There’s an I In Team


Do you treat everybody in your team as if they were “gifted and talented”? We used to say “There’s no I in team”, and force people to focus on the organisation’s goals, even at the expense of their own. But if you want to be really fit for the future, recognise an...

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Shadowing: Your Surprise Secret Weapon for Leadership Success


Help your team members step up by letting them “shadow” you in your job. This shows them how you spend your day, what you do, how you do it, what problems you face, and how you manage difficult situations. It also gives them the chance to ask relevant questions, which helps you underst...

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How to Lead From Anywhere


The traditional workplace – an office with everybody working the same hours, at the same time, in the same place, and focussed on the same goals – is changing fast, but many leaders don’t know how to apply their leadership skills to these new environments. Leaders who understand ...

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Accelerate Your Business


Many businesses slow down because they stop being nimble, agile and flexible. By leveraging the three pillars of innovative growth, you can accelerate your business growth to stay ahead of the game.

You can watch the recording here:

After the webinar, I asked participants “What was the m...

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The Busy Leader’s Guide to Building Skills Fast: Break Down the Walls


In a research study reported in the Harvard Business Review, chefs in a restaurant made tastier food when they could see their customers. This wasn’t because the chefs felt like they were being watched (because the same result occurred when the customers couldn’t see the chefs), but be...

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Decisions, Decisions: The Fast Track to a High-Performance Team


When you start coaching your team members into more senior roles, you will ask for their input into decision-making. This is important, because you eventually want them to make their own decisions, and your role now is to help build their judgement.

But don’t wait for them to be operating i...

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Power Up Your Team


Nordstrom, the US department store, has one of the best employee policy manuals in the world. The entire handbook given out to new employees goes like this:
“We’re glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal ...

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How Millennials Will Lead in the C-Suite


The Knowledge@Wharton podcast, from the Wharton School of the University of Pennsylvania, features interviews with speakers, academics, researchers, consultants and other experts.

In this episode, former Aetna CEO Ron Williams and The Conference Board’s Rebecca Ray discuss some of the surpris...

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