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Archive for the ‘Deliver Experiences’ Category

Smart Places – A Competitive Advantage for Location Brands

 11th October 2018 by gihan

We tend to think that everything is moving online and digital, but that’s not always the case. It might be true that we don’t buy music in CD stores anymore, or that we hold a business meeting in an online conference room. But there More ...

Better Than Referrals – Share the Customer Experience

 17th July 2018 by gihan

In the highly-competitive world of financial advice, financial planning businesses must work harder than ever before to attract new clients. This has become especially important since recent changes to the industry in Australia, where advisers More ...

The Future of Conferences: Ten Things Great Conference Organisers Do Differently

 31st May 2018 by gihan

Videoconferencing, online meetings, telepresence and other collaboration technology are gaining traction. That doesn’t mean the in-person conference is obsolete – but its role has changed. Some of the benefits of coming together for a More ...

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The Future of Conferences

 8th May 2018 by gihan

Videoconferencing, online meetings, telepresence and other collaboration technology are gaining traction. Does that mean the in-person conference is obsolete? No – not by a long way! But its role has changed. In this podcast episode, discover More ...

Create Experiences, Not Just Products and Services

 17th April 2018 by gihan

I was speaking at an aged care leadership conference about the challenge of increasing competition and client choice. The aged care industry is growing, because of our ageing population, but this also creates more competition and choice for clients. More ...

The Busy Adviser’s Secret to Lifelong Clients

 29th January 2018 by gihan

In a business environment where clients have more choices and information than ever before, keeping in touch with clients – and providing value – is not just about FoFA, the FSI, or compliance – it’s just good business.

Do your clients only More ...

The Future of Conferences

 11th January 2018 by gihan

The NSW Government recently announced a trial of in-ground “traffic lights” at key intersections in the CBD, to warn pedestrians on mobile phones who don’t look up while crossing the road. It’s been interesting to see the reactions to this More ...

The Future of Medicine – It’s the Patient … err, Customer

 8th January 2018 by gihan

Last year, my parents moved house after 40 years. When searching for a new local GP, my 80-year-old father’s first source of information was online reviews he found on Google. Although he’s intelligent and computer-savvy, he’s hardly the stereotype More ...

The Future of Conferences

 22nd June 2017 by gihan

Videoconferencing, online meetings, telepresence and other collaboration technology are gaining traction. Does that mean the in-person conference is obsolete? No – not by a long way! But its role has changed. In this webinar, I’ll show More ...

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Five Things You Must Know About The Future of Conferences

 13th September 2016 by gihan

TheFutureofConferences

The NSW Government recently announced a trial of in-ground “traffic lights” at key intersections in the CBD, to warn pedestrians on mobile phones who don’t look up while crossing the road.

It’s been interesting to see the More ...

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