Fan the Flames of Innovation


Creativity is about generating ideas, and innovation is about putting them into action. To make a difference, it’s not enough to just generate the ideas. Acting on an idea not only creates real change from the idea itself, but creates a positive feedback loop for your team members to create m...

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15 Instant Innovation Questions to Future-Proof Your Business


In the past, when most organisations could rely on a few innovations a year, innovation was considered to be only the role of a Research & Development department. Now, when your organisation is more complex, employees have more ideas, and the external environment is changing so fast, innovation...

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Resilience Is Not Enough


I sometimes go out to breakfast or lunch with my 20-year-old stepdaughter, Abbey. As soon as the food arrives, she – like many others of her generation – pulls out her smartphone, takes a photo, and shares it with her friends on social media (And, to her credit, she then puts away her phone for...

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10 Ways to Bring Innovation to a Screeching Halt


Last week, I spoke at an innovation breakfast for the forward-thinking team at Landgate, the State government authority responsible for property and land information in WA. In my keynote presentation, “The New Rules For High Performance”, I made the point that innovation is everybody...

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Disruption By Design


20 years ago, Clay Christensen wrote a groundbreaking article about “disruptive innovation”, and that brought the term “disruption” into everyday business use. Hardly a week goes by without hearing about business – or even an entire industry – being disrupted, so...

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What Will the City of the Future Look Like?


By 2050, two-thirds of the world’s population will live in cities. What will the city of the future look like? Here are 10 things we’ll see in the not-too-distant future … Most buildings source their power from renewable energy sources. Vertical farming uses land effi...

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Jugaad Thinking – Do More With Less


From the time Scottish professor William Cullen designed a small refrigerating machine in 1755, artificial refrigeration has transformed the way we store, transport, and preserve food. It has enabled settlement of areas that aren’t served by natural transport lanes, facilitated the dramatic shif...

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It’s Both an Evolution and a Revolution


I’ve just come back from a short holiday in Singapore, where we spent some time eating, shopping, walking, sightseeing, and enjoying a few days of warmth after a cold winter in Perth.

One of the amazing things about Singapore is the way it has transformed itself over the last 15-20 years. I rem...

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Turn Your Customers Into Innovators


In Auckland, there’s some discussion now about building a light rail system. Like many topics that are open for public discussion, interested residents can have their say in online forums, and of course they do – with comments like this:

“From building face to building face, a...

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Go Lean! Try Jugaad Innovation


Facebook has recently been reminding me that, five years ago, I went on a holiday to Sri Lanka with my parents and my sister.

Among the many enjoyable moments was spending time with two of my aunts, who I hadn’t seen for more than 30 years. Not only did we get to enjoy a very tasty Sri Lankan m...

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