While I was in Sydney recently, I had the chance to catch up with Max Hitchins, who is a great marketer and an all-round nice guy. I’ve been privileged to know Max for 15 years, and he was one of my first clients. We were talking about the problem of e-mail overload, and how it […]
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The WA Chamber of Commerce and Industry (CCI) recently hosted their first HR conference, with the theme “The Changing Face of HR”. I was one of the keynote speakers, speaking about how the world of work and jobs have changed due to the Internet. Here are some pictures from my presentati...
Ever since American Airlines started its frequent flyer rewards program in 1981, many other businesses have followed suit, with some form of rewards for frequent customers. This is not surprising, because such programs have been proven to work. But most of them don’t make the most of this opp...
Sal Khan, founder and executive director of Khan Academy, is dedicated to providing world-class education free to the world. They can’t do this through the traditional classroom environment, so they are doing it with online learning. The Khan Academy started with a few basic video tutorials, ...
I’ve recently returned from a wonderful two-week holiday to Europe. We spent most of our time in Paris and Florence, but also had a couple of side trips to Lucca and Siena. Here’s a photo album with highlights: By the way, this animated video was created using the great service Animoto&...
This brief but value-packed book, drawing inspiration from the famous TED Talks, is all about using storytelling in your presentations. It’s ideal if you would like to learn more about bringing your presentations to life through stories. The author, Akash Karia, looks at a number of features ...
In the past, people followed you because you had authority. In the future, they will follow you because you are an authority. Leadership has always been about authority, but there are two kinds of authority. In the past, you had authority – because of your title, your seniority, your age, or ...
There are many books about time management, productivity and getting things done – and this is one of the best. Neen James provides a contemporary, practical approach that really works. She says time management is dead, and we need to focus on accountability, attention, and energy. These are ...
This book gives you the science behind goal setting. It’s not just another goal-setting process. Instead, Halvorson explains how different types of goals need different methods to achieve them, and goes on to describe the best methods for each of your goals. This is a crucial difference betwe...
This is a book to help you think more clearly and break free of the constricting – and possibly outdated – mental models you might be using now. Broadly, the book is based on the idea that the way we make sense of the world is largely based on our own internal processing, and far [&hell...
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