We’re Hard-Wired to Avoid Uncertainty – And That’s Not Good


How well do you deal with uncertainty? Probably not as well as you’d like – and that’s a problem, because the uncertainty we’re facing in 2020 and 2021 will continue for some time to come. Unfortunately, we’re hard-wired to prefer certainty, and there’s research to prove it. In ...

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There’s a Reason They Can’t Get COVID-19 Out of Their Head


Many years ago, when I was working in the UK, I went to Paris for a short weekend trip, and lined up at the Louvre to see the Mona Lisa. Millions of people have done it over the years (and most of them seemed to be there the day I went, but that’s another story!). But is it true I saw the same pa...

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We’re Not Broken, Just Bent


In a radio interview last week with 5MU in Adelaide, Jennie Lenman asked me if I was optimistic about 2021. My answer was, “Yes, I am”. Of course, the pandemic has affected us in different ways, and for some people it’s been a tragedy. COVID-19 has claimed many lives, people have lost...

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Be So Good They Can’t Ignore You


I grew up in the 1980s, and my favourite actor at the time was Steve Martin (My all-time favourite actor is Humphrey Bogart, but that’s another story, and he was way before my time). When Steve Martin was once asked for the secret of his success, he said this: “Be so good they can’t ignore yo...

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Twelve Insights for 2021 – And Beyond


As we come towards the end of this wild and crazy year, you might be looking ahead to a very different 2021. In this episode, I share 12 quotations I use with my audiences and clients when talking about innovation, change, disruption, leadership, and making a difference. Here’s the list of th...

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What Will Be Your Theme Song for 2021?


Remember the devastating bushfires around Australia at the start of 2020, when we thought that was the worst possible thing that could happen to us this year? Last week, I spoke at a conference for 750 of Western Australia’s firefighters and marine rescue workers. Some of these people and the...

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We’re Hard-Wired to Avoid Uncertainty – And That’s Not Good


How well do you deal with uncertainty? Probably not as well as you’d like – and that’s a problem, because the uncertainty we’re facing in 2020 will continue for some time to come. Unfortunately, we’re hard-wired to prefer certainty, and there’s research to prove it. In 2016, a t...

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Practise Being a Possibility Thinker


When I show a picture of a self-driving car to a child, their first reaction is usually, “Cute!” or “Cool”. But when I show the same picture to adults in my conference presentations, their first reaction is usually “Scary!” Of course, that’s partly because adults anticipate some of t...

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Your #1 Threat: Your Own Brain


Obviously we all use our brains, and one thing we do especially well is pattern matching. We’re great at seeing, recognising and acting on patterns in the world – and that gives us valuable insights, judgement, and wisdom. A lot of what we call intuition comes from pattern matching – even if i...

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Property Managers: How Smart Are You, Really?


Experience is useful, but it can also get in the way – especially in a fast-changing world where the old solutions don’t necessarily work anymore. Think about situations in your business where you might be acting on auto-pilot because you’re just responding to familiar patterns. For e...

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