Are you struggling to drive change in your team? Despite your best efforts, are some of your team members dragging their feet and resistant to change? Don’t try to bring everybody on the journey! Instead, identify change champions and focus most of your resources on them.
This week, I was in... 
Many organisations are on a ‘digital transformation’ journey. But only be more digital if it suits your purpose – and that purpose should be to better solve problems for customers, employees, and other stakeholders. There are different levels of being digital, and the right choice for you dep... 
In a presentation last week, I shared some of the challenges Australian business leaders said they will face in the year ahead. It’s based on some research done by KPMG at the start of each year, where they ask leaders, “What’s keeping you up at night?”
In the presentation, I looked at the ... 
Right now, in early 2022, it’s easy to put all our energy into wrestling with the COVID-19 pandemic. That’s important, of course, but we’re also seeing many other significant, profound, and exciting changes in our world. Here’s a small glimpse into how our daily life might look just a few y... 
The robots are NOT coming – they are already here! Artificial intelligence already plays a big part in our personal and professional lives, and will continue to shape the way we live and work. Whether you’re working in an established business or a digital startup, if you’re not al... 
In 2011 – a whole decade ago – I wrote my book ‘Fast, Flat, and Free’ to help business owners understand and leverage the online world for their offline business. That book is out of print because so much of the technology is obsolete. But the principles of ‘fast, flat, and free...
For the three years before COVID-19, KPMG’s annual survey of Australian CEOs reported that digital transformation was their #1 priority. Even the pandemic didn’t slow this trend – and many leaders say it even accelerated their digital transformation by 5-10 years! And yet, McKinsey says 70% o... 
Last year, when the pandemic virtually shut down international air travel and devastated the airline industry, Singapore Airlines – like most other airlines – grounded most of its fleet. Forced to generate revenue in other ways, the airline offered a first-class dining experience at home. For $... 
In an innovation workshop I was running for leaders, a leader in her university’s student experience centre described some of their new initiatives – such as more parking, increased security for women at night, a wider range of eating outlets, and more social activities. As she spoke, it struck... 
According to KPMG, digital transformation is the biggest challenge facing leaders in Australia. The pandemic didn’t change that – if anything, it accelerated digital transformation by 5-6 years. And yet, McKinsey says 70% of transformation efforts fail. Why? Because too many leaders and teams g... 8 Windich Place,
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