Author name: Gihan Perera

AI, Leadership, Talent

People-Powered AI: Bringing Your Team On The AI Journey

If you’re actively looking at using AI in your workplace, are you putting people first? If not, that’s a huge mistake! The technology matters, but if you don’t bring your people along on the journey, you WILL fail. In this interactive masterclass, I’ll share the three pillars for building a team culture that accepts, adopts,

AI, Leadership, Talent

Unleashing AI: Beyond The Technology

Using AI is not about technology! AI is already being used in every industry and sector – including teachers, tourism operators, medical professions, artists, and managers. Most of these people are not “techies” – they are simply using the power of AI to do their work better. That’s the real power of AI right now

AI, Customer-Centric

AI For CX: Crafting Better Customer Experiences

Examine every step of your customer journey to assess how you can use AI to enhance the customer experience. But there’s a right and wrong way to do it – so be sure you combine human intelligence with the power of AI. Are you using AI to enhance your customer experience? I’m running a workshop

AI, Disruption, Innovation

Possibility Thinking: The Essential Tool For Shaping Tomorrow

To thrive in an ever-changing world, be a possibility thinker. This isn’t just about being optimistic; it’s about actively looking for positives, possibilities, and potential in every situation BEFORE walking that back and considering problems, risks, and challenges. Ask “What could possibly go right?” first! Are you a possibility thinker? A few weeks ago, I

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