Embrace The Change-Makers In Your Team


Next week, Nikki and I are going on a short holiday to Denmark and Albany, in the south of Western Australia. We’re looking forward to visiting one of the most beautiful corners of the world, but the main purpose of our visit is to see Nikki’s 22-year-old daughter (my stepdaughter) Abbe...

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Light the Fire of Innovation


All the disruption we experienced in 2020 – and will continue to face in 2021 – means we need to be constantly innovating to adapt to change. Innovation isn’t something you can leave to an R&D team, and it isn’t something you do “when things quieten down”. I...

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Measure COI, Not Just ROI


In March 2015, almost six years ago, Bill Gates, former Microsoft CEO and now one of the world’s leading philanthropists, delivered his sixth TED Talk, this time on the topic, “The next outbreak? We’re not ready”. In his presentation, Gates described a global pandemic scenario that matched ...

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Start Before You’re Ready


If you’re one of the more than 500 million users of the file sharing service Dropbox, you know how convenient it is for managing files across all your devices and with other people. For Dropbox founder Drew Houston, who started the service in 2007, it was anything but obvious that it would be a s...

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Our Fast-Changing World Needs Fast-Moving Teams


I was recently working with a leadership team in a financial services business. Their business, and their industry as a whole, hasn’t been badly affected by the pandemic – at least not directly. But, of course the pandemic – and its health and economic impact – affects us al...

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10 Ways to Bring Innovation To a Screeching Halt


The economic impact of the coronavirus pandemic means many people are going through massive disruption right now. The impact is different for everybody (we’re not all in the same boat; we’re in the same storm, each with our own boat!), but there’s never been a more important time to be open t...

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Three Steps to Power Up Your Team


If you’ve seen some of the recent research about what motivates the best people, you would know it’s about more than just money. This is especially true now that Generation Z – the youngest cohort of employees – is now entering the workforce in significant numbers. And they ...

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The First Step to Using AI in Your Workplace


Are the robots coming for your job? Yes. No. Maybe. There’s a lot of talk in the media and society about how AI (artificial intelligence) will change our jobs and our lives. A lot of it is hype, but you shouldn’t ignore it altogether – especially if you’re a leader. Dell r...

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Fan the Flames of Innovation


Creativity is about generating ideas, and innovation is about putting them into action. To make a difference, it’s not enough to just generate the ideas. Acting on an idea not only creates real change from the idea itself, but creates a positive feedback loop for your team members to create ...

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How To Deal With Change


(Image: Phil Whitehouse)

We’re all going through massive and unprecedented change, and it can sometimes be uncertain, frustrating, frightening, and stressful. The people who deal with it best aren’t just born with that ability. They use scientifically-proven strategies to cope with, m...

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