When you’re planning an important change in your team or organisation, you might calculate the expected return on investment (ROI) before you go ahead. But there’s another thing you should calculate – and most people don’t.
I’ll explain this using something we all know.
It’s been mo... 
A couple of years ago, when my then 20-year-old stepdaughter Abbey was living in Perth, she and I used to go out regularly for breakfast or lunch. As soon as the food arrived, she – like many others of her generation – pulled out her smartphone, took a photo, and shared it with her friends on s... 
Right back at the start of this pandemic, you might remember all the talk of ‘flattening the curve’. Australia’s goal at the time was not to eliminate COVID-19 altogether, but to keep infections at a low enough level that it wouldn’t swamp the healthcare system.
For a while last year, we d... 
As we’re nearing the last quarter of 2021 – which has been yet another chaotic and uncertain year for so many people – many leaders are making their plans for the year ahead.
Two weeks ago, I was working with a group of leaders in regional Western Australia who were building a strateg... 
Next week, Nikki and I are going on a short holiday to Denmark and Albany, in the south of Western Australia. We’re looking forward to visiting one of the most beautiful corners of the world, but the main purpose of our visit is to see Nikki’s 22-year-old daughter (my stepdaughter) Abbe... 
All the disruption we experienced in 2020 – and will continue to face in 2021 – means we need to be constantly innovating to adapt to change.
Innovation isn’t something you can leave to an R&D team, and it isn’t something you do “when things quieten down”. I... 
In March 2015, almost six years ago, Bill Gates, former Microsoft CEO and now one of the world’s leading philanthropists, delivered his sixth TED Talk, this time on the topic, “The next outbreak? We’re not ready”. In his presentation, Gates described a global pandemic scenario that matched ... 
If you’re one of the more than 500 million users of the file sharing service Dropbox, you know how convenient it is for managing files across all your devices and with other people.
For Dropbox founder Drew Houston, who started the service in 2007, it was anything but obvious that it would be a s... 
I was recently working with a leadership team in a financial services business. Their business, and their industry as a whole, hasn’t been badly affected by the pandemic – at least not directly. But, of course the pandemic – and its health and economic impact – affects us al... 
The economic impact of the coronavirus pandemic means many people are going through massive disruption right now. The impact is different for everybody (we’re not all in the same boat; we’re in the same storm, each with our own boat!), but there’s never been a more important time to be open t... 8 Windich Place,
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