Think Like a Beginner on the Road to Recovery


A few weeks ago, I was working with a leadership team, helping them expand their thinking as they set out their new strategic plan. They weren’t as badly affected by the pandemic as others, so they are now turning their attention to their long-term plans. During the session, I showed this slide a...

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You Might Not See This Disruption Before It’s Too Late


The coronavirus pandemic has had a huge impact on the hospitality industry, with many restaurants, pubs, and hotels experiencing their worst times ever. But rather than letting their rooms remain empty, one Swedish hotel, Stadt, in the town Lidkoping, is offering rooms as private dining rooms. Inst...

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The Coronavirus Pandemic Will Change This Forever


Early in our response to the coronavirus pandemic, the Australian government fast-tracked the use of “telemedicine” – that is, doctors and other health professionals doing online consultations rather than meeting patients in person. I predict telemedicine will continue even when in-person...

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Future Focus: Scenario Planning for a Post-Pandemic World


The coronavirus pandemic has thrown all our future plans into disarray, and we still don’t know what’s around the corner in the next few weeks and months. In an uncertain future, many people fall into the trap of setting smaller goals or making short-term plans. But that’s the wro...

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Are You Making This Mistake on the Road to Recovery?


During the coronavirus pandemic, you might have heard people say, “We’re all in the same boat”. But that’s not true! We’re all in the same storm, but we’re in different boats, navigating our way through the storm. If you’re a leader, you can’t control the storm and you might be stuc...

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Better Decision-Making in a Fast-Changing World


Our world is changing so fast now, and we don’t know what next week holds – let alone next month or next year. Good decision-making is one of the most valuable skills now, because we still need to find options, decide wisely, and act promptly. But when the future is uncertain, many peop...

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The #1 Thing That Breaks Your Digital Transformation Program


For the last three years, KPMG has published an annual report, “Keeping Us Up At Night“, where Australian business leaders rank their top challenges and issues. The same topic has ranked #1 for all three years: digital transformation. No surprise, right? Of course, leaders recognise the...

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Three Practical Tools for Creating Your Future


If you’re making plans for the future, beware! The strategies and tactics that worked in the past don’t work anymore, and they won’t work in the future. In an uncertain future, many people default to setting smaller goals or making short-term plans. But that’s the wrong approach. In...

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Make Better Decisions With This One Move


I’ve been doing a lot of work recently helping clients with their strategic planning. Obviously, I don’t have a crystal ball and they don’t expect me to predict the future. But they want to know some possible, plausible and probable future scenarios. Some things are easier to pl...

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Stop Trying to Predict the Future


In 1965, the oil company Royal Dutch Shell started its department of Long-Term Studies in its London headquarters. The term “department” is an exaggeration, because Ted Newland, who was given the lead role in this area, said, “I was placed in a little cubicle on the 18th floor and told to thi...

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