Trust Them!


In the book ‘No Rules Rules’, Netflix CEO Reed Hastings explains how Netflix leaders trust their staff and demonstrate that trust in practice. For example, they post high-level strategy documents – with confidential information they wouldn’t want to leak to competitors – on a public bulle...

Read More

Clear Their Path


Although my first sporting love is cricket, I’m also a fan of Australian Rules Football (I support the West Coast Eagles – thanks for asking – and our season is hanging by a thread right now, but that’s a story for another day). A common defensive tactic in Aussie Rules is ‘shepherding’...

Read More

A Matter of Trust


To accelerate the journey from crisis to recovery and growth, build more trust in your team members – and their trust in you. That gives you more confidence they will act competently and with good judgement in an uncertain, fast-changing world. Listen To the Episode Get the book “Disru...

Read More

Expand Your Team To Be Future-Fit


As we’re increasing vaccinations and easing restrictions in Australia, we continue to have the conversation about the best balance for our workplace of the future: everybody in the office (but that’s so 2019!), everybody working from home, or somewhere in between. If you enhanced your i...

Read More

Do Something That Matters


When Santiago Jaramillo, the CEO and co-founder of Saas software company Emplify, was a seven-year-old child in Colombia, he craved Snickers bars, which his parents couldn’t afford because they were expensive imported products. Young Santiago sold avocados from his garden to earn money, and e...

Read More

Top Leadership Trends for 2021 and Beyond


A crisis doesn’t create leaders; it amplifies them. In “normal” times, many organisations tolerate mediocre or average leaders, but in a crisis those leaders are ruthlessly exposed. COVID-19 has disrupted our world, and people want leaders who step up and lead through crisis, recovery...

Read More

Trust Is Your Responsibility


In my many conversations with leaders working in uncertain times, I hear one word over and over again: trust. How do you trust people working from home? How do you trust people to take the initiative? How do you trust people to know when to follow the rules, and when it’s more appropriate to brea...

Read More

Diversity Trumps Ability


In December, Paris Mayor Anne Hidalgo was fined €90,000 (about A$140,000) by the French Ministry of Civil Service because she had broken a rule about gender diversity in senior public service appointments. The 2013 rule was designed to increase the number of women in senior positions, but here...

Read More

The Future Of Leadership


In uncertain times, everybody is looking for real leadership. The best leaders provide clarity in confusion, inspire confidence in uncertainty, and act with calm amidst chaos. This podcast episode is an extract from a conversation I had last year with David Frizzell of Team Guru, talking about the ...

Read More

Open the Door To Greater Experience


As the coronavirus pandemic continues to disrupt our communities, leaders and managers are trying to come to grips with the knock-on effects to their workplaces and their workforce. The old style of management – top down, with a command-and-control structure – just doesn’t work in...

Read More