The Power of the Pivot


Some leaders and business owners cringe now when they hear the word ‘pivot’, because it’s one of those words that became a cliché early in the pandemic – along with ‘the new normal’ and ‘unprecedented’. Many people with no business experience were urging struggling businesses t...

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Strong, Smart Leadership Moves In Disruption And Uncertainty


When you’re leading in times of uncertainty and rapid change, you can’t wait until you’re certain of the future before you take any action – because you’ll never be certain. The only way to make progress is to act with clarity despite an uncertain future. Clarity doesn’t remove the fog ...

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Your Secret Weapon for Success In Uncertainty


With most of Australia back in lockdown, it’s easy to think ‘Here we go again’! Be careful, because there’s a common – but dangerous – trap many leaders fall into when the future is uncertain. Because you can’t see far ahead, it’s tempting to think only about small goals and sho...

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We’re Hard-Wired to Avoid Uncertainty – And That’s Not Good


How well do you deal with uncertainty? Probably not as well as you’d like – and that’s a problem, because the uncertainty we’re facing in 2020 and 2021 will continue for some time to come. Unfortunately, we’re hard-wired to prefer certainty, and there’s research to prove it. In ...

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This Ten-Minute Trick Takes You From Chaos to Calm


A few months ago, you might have been forgiven for thinking we in Australia were over the worst of COVID-19. The vaccine rollout – although slow – was happening, the spate of short lockdowns earlier in the year had stopped, and things were gradually getting better. But it didn’t take ...

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Why You Need To Change Your Mind


As I’m writing this, ATAGI, the expert group advising us on Australia’s COVID-19 vaccine rollout, is meeting to reconsider its advice about the AstraZeneca vaccine. ATAGI initially approved the vaccine as safe for all adults, and that advice still applies. But, due to a small risk of blood clot...

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In A Crisis, Look Further (Like a Fox!)


It seems a long time ago that we first heard of this ‘novel coronavirus’, and you might have hoped it would have run its course by now. But with Sydney going into lockdown to protect further spread, and a few leaks into other parts of Australia, it seems we have some time to go yet before we’...

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Embrace The Change-Makers In Your Team


Next week, Nikki and I are going on a short holiday to Denmark and Albany, in the south of Western Australia. We’re looking forward to visiting one of the most beautiful corners of the world, but the main purpose of our visit is to see Nikki’s 22-year-old daughter (my stepdaughter) Abbe...

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Understand the Future Customer Journey


I remember speaking at a conference in Brisbane to a group of CEOs of private hospitals about the future of healthcare. These are smart, savvy, experienced people who know healthcare is changing, know they need to change as well, but don’t know exactly what to do. But I know some of them were...

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Find Clarity In Uncertainty


In uncertainty and chaos, your people feel unsettled and insecure. You can’t promise them certainty and safety – nobody can – but you can give them greater clarity. In this episode of the Fit For The Future podcast, we explore the three essential parts of creating clarity: Reality (What is):...

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