How Disruptable Is Your Business?


Disruption seems to come from out of the blue, catching everybody in an industry by surprise. It’s often the strongest, most stable, most well-established businesses that are the first to fall. The bad news is you can’t predict where the disruption is going to come from — that’s outside you...

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Disruption By Design – Webcast Recording


In the past, when the world wasn’t changing as quickly, you had time to adapt, adjust, and evolve your organisation to solve new problems. Now, you need to move much faster – and disrupt yourself or be disrupted. Discover some of the tools you can use to innovate now – so you can be proac...

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Why We’re Hard-Wired to Resist Change


What if I told you of a new technology that could improve the lives of millions of people, but would kill 1,000 people a year. Would you support it? Most people would say No, because a thousand deaths a year is unacceptable, regardless of the benefits. But we do already have this technology: Drivin...

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Make This Weakness Your Superpower


Last week, I was in Fiji speaking at the Fiji Institute of Accountants annual conference. Their theme was “Prioritising Humanity”, and I was speaking in the Innovation section of the event. An important part of my role was to explain global megatrends, describe Fiji’s position in the world, a...

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Scan the Environment using PESTLE Analysis


When you’re planning for your future, it pays to know what might affect it from outside. You won’t be able to predict everything, but at least you will have some idea of the external pressures you might face. Scan the environment to consider the impact of external factors. One of the common too...

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Survival of the Fittest: What It Means For You and Your Business


Unless you’re an evolutionary biologist, you probably aren’t an expert in the theory of evolution. For most people, all they know about it is the name Darwin, the occasional debate about whether it’s true (spoiler alert: it is), and some vague idea about “survival of the fit...

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Understand the Future Customer Journey


A few weeks ago, I was in Brisbane speaking to the CEOs of private hospitals in Queensland about the future of healthcare. These are smart, savvy, experienced people who know healthcare is changing, know they need to change as well, but don’t know exactly what to do. But I know some of them w...

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Disruption By Design


20 years ago, Clay Christensen wrote a groundbreaking article about “disruptive innovation”, and that brought the term “disruption” into everyday business use. Hardly a week goes by without hearing about business – or even an entire industry – being disrupted, so...

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The Future of Private Hospitals and Private Healthcare in Australia


Young people are deserting private hospital insurance – with 49,000 fewer Generation Z’s and Generation Y’s with private insurance than in 2017 (APRA) Health insurance reform will start taking effect from April 2019 with premium rises and falls for different categories (Deloitte) Digiti...

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An Important Lesson For Us All From The Royal Commission


Last week, Kenneth Haynes, commissioner of Australia’s Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, handed in his final report, which included 76 recommendations for reform. It’s a wide-ranging report, affecting many businesses offerin...

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