We’re almost two years into this pandemic, and it’s given most people a completely new perspective on disruption, change, and uncertainty. Our world will never be the same again, and the most successful leaders will be those who know how to lead in uncertainty.
In this highly interactiv... 
As we’re getting to the end of 2021, we know the world of work will be very different in 2022. The World Economic Forum predicts some significant changes, and leaders and managers everywhere have to think differently. In this interactive and practical session, I’ll share the essential t... 
A couple of years ago, when my then 20-year-old stepdaughter Abbey was living in Perth, she and I used to go out regularly for breakfast or lunch. As soon as the food arrived, she – like many others of her generation – pulled out her smartphone, took a photo, and shared it with her friends on s... 
For the three years before COVID-19, KPMG’s annual survey of Australian CEOs reported that digital transformation was their #1 priority. Even the pandemic didn’t slow this trend – and many leaders say it even accelerated their digital transformation by 5-10 years! And yet, McKinsey says 70% o... 
The future isn’t what it used to be!
When COVID-19 disrupted our lives last year, it changed the world in ways we could never have imagined. Now, on the other side of the worst of this crisis, some things will return to ‘normal’, but the pandemic has changed some things forever. I... 
Some leaders and business owners cringe now when they hear the word ‘pivot’, because it’s one of those words that became a cliché early in the pandemic – along with ‘the new normal’ and ‘unprecedented’. Many people with no business experience were urging struggling businesses t... 
When you’re leading in times of uncertainty and rapid change, you can’t wait until you’re certain of the future before you take any action – because you’ll never be certain. The only way to make progress is to act with clarity despite an uncertain future. Clarity doesn’t remove the fog ... 
With most of Australia back in lockdown, it’s easy to think ‘Here we go again’! Be careful, because there’s a common – but dangerous – trap many leaders fall into when the future is uncertain.
Because you can’t see far ahead, it’s tempting to think only about small goals and sho... 
How well do you deal with uncertainty? Probably not as well as you’d like – and that’s a problem, because the uncertainty we’re facing in 2020 and 2021 will continue for some time to come.
Unfortunately, we’re hard-wired to prefer certainty, and there’s research to prove it. In ... 
A few months ago, you might have been forgiven for thinking we in Australia were over the worst of COVID-19. The vaccine rollout – although slow – was happening, the spate of short lockdowns earlier in the year had stopped, and things were gradually getting better. But it didn’t take ...