Posts

Trust Them!


In the book ‘No Rules Rules’, Netflix CEO Reed Hastings explains how Netflix leaders trust their staff and demonstrate that trust in practice. For example, they post high-level strategy documents – with confidential information they wouldn’t want to leak to competitors – on a public bulle...

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Don’t Just Learn Something – Do Something


When the World Economic Forum’s ‘Future Jobs Report’ for 2020 identified the key skills we need for the future workplace, one of the top five (both globally and for Australia) was active learning. We can’t rely only on the skills and knowledge that brought us here; we must be willing to be ...

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The Single Best Team Strategy in Uncertainty and Chaos


A World Economic Forum survey of Australian employees about a year ago found almost half of them worried they wouldn’t have a job by the end of this year – as a result of the pandemic. That’s a shocking number, but – given our current challenges – it’s not too far from the truth. Even s...

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The Power of the Pivot


Some leaders and business owners cringe now when they hear the word ‘pivot’, because it’s one of those words that became a cliché early in the pandemic – along with ‘the new normal’ and ‘unprecedented’. Many people with no business experience were urging struggling businesses t...

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Give The Man A Fish


I’m sure you’re familiar with the saying: Give someone a fish and you feed them for a day. Teach them how to fish and you feed them for a lifetime. There’s a lot to like in this idea, but it’s not always appropriate. Sometimes you need to give them a fish first. In a stable environment, wh...

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Clear Their Path


Although my first sporting love is cricket, I’m also a fan of Australian Rules Football (I support the West Coast Eagles – thanks for asking – and our season is hanging by a thread right now, but that’s a story for another day). A common defensive tactic in Aussie Rules is ‘shepherding’...

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Your Secret Weapon for Success In Uncertainty


With most of Australia back in lockdown, it’s easy to think ‘Here we go again’! Be careful, because there’s a common – but dangerous – trap many leaders fall into when the future is uncertain. Because you can’t see far ahead, it’s tempting to think only about small goals and sho...

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We’re Hard-Wired to Avoid Uncertainty – And That’s Not Good


How well do you deal with uncertainty? Probably not as well as you’d like – and that’s a problem, because the uncertainty we’re facing in 2020 and 2021 will continue for some time to come. Unfortunately, we’re hard-wired to prefer certainty, and there’s research to prove it. In ...

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There’s a Reason They Can’t Get COVID-19 Out of Their Head


Many years ago, when I was working in the UK, I went to Paris for a short weekend trip, and lined up at the Louvre to see the Mona Lisa. Millions of people have done it over the years (and most of them seemed to be there the day I went, but that’s another story!). But is it true I saw the same pa...

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This Ten-Minute Trick Takes You From Chaos to Calm


A few months ago, you might have been forgiven for thinking we in Australia were over the worst of COVID-19. The vaccine rollout – although slow – was happening, the spate of short lockdowns earlier in the year had stopped, and things were gradually getting better. But it didn’t take ...

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