Imagine giving every customer and employee the personal touch, even at scale. By analysing behaviours and preferences, AI lets you tailor experiences for customer journeys,
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If you have created a workplace environment that doesn’t encourage, nurture, and inspire people to ‘go above and beyond’, that’s your fault, not theirs. It’s
Many people think of disruption as a bolt from the blue that comes out of nowhere and shakes up an entire industry. But it doesn’t
Although my first sporting love is cricket, I’m also a fan of Australian Rules Football. We’re in finals month now, so it seems like a
If you have been following the latest buzz around leadership and workplaces, you might have come across the phrase ‘quiet quitting’, which refers to employees
I’ve recently been working with many leaders who are grappling with change, uncertainty, and disruption. Some are just battening down the hatches and hoping all
I’ve been working with many leaders recently who are doing their best to lead their teams through this time of great uncertainty and change. They
I’ve been doing a lot of work recently with leaders and leadership teams, and the biggest topic on their minds right now is the future
Last week, I started working with two leadership groups – from two very different industries – who wanted help with thinking about their future. Both
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