We’ve had three years of massive change and disruption in all areas of our lives, and we can still see a lot of uncertainty and chaos ahead. What are the biggest challenges we will face?
KPMG conducts an annual study “Keeping Us Up at Night” to identify the top concerns and issues fac... 
COVID-19 has changed the way customers engage with you. The new customer has different wants and needs, and the organisations that succeed understand the new customer journey and solve customer problems that really matter. In this practical session, I share three surprising ways customers have chan... 
It’s coming up to 2023, and after almost three years of the pandemic, Australia is open for business again. Are you ready to make 2023 the best year yet for your organisation, business, team, and yourself? In this interactive presentation, I show you how to gain clarity in uncertainty so you ... 
A crisis doesn’t create leaders; it amplifies them. This time of crisis, disruption, and great uncertainty has put leadership in sharp focus. All leaders need to step up now. We can’t be future-proof, but we can be future-ready, and the best leaders give confidence and clarity to their team... 
COVID-19 has changed the way customers engage with businesses. The new customer has different wants and needs, and the organisations that succeed understand the new customer journey and solve customer problems that really matter. In this practical session, I’ll share the NEW customer trends t... 
Change is a part of life – especially in our ‘living with COVID’ world that’s still full of chaos and uncertainty. Instead of trying to fight this change, we need new strategies to get really clear on what matters most, and then be proactive about managing change, so we can ... 
In a ‘living with COVID’ world, we’ll see many more online meetings and online presentations. That means presentations skills are more important than ever before, especially when you’re presenting to an ‘invisible audience’ who have so many other distractions in ... 
We’ve had yet another year of massive change and disruption in all areas of our society. What will we face in the year ahead? KPMG’s annual “Keeping Us Up at Night” survey identifies what senior leaders say will be their biggest challenges in 2022.
Join me for this practical... 
We’re almost two years into this pandemic, and it’s given most people a completely new perspective on disruption, change, and uncertainty. Our world will never be the same again, and the most successful leaders will be those who know how to lead in uncertainty.
In this highly interactiv... 
As we’re getting to the end of 2021, we know the world of work will be very different in 2022. The World Economic Forum predicts some significant changes, and leaders and managers everywhere have to think differently. In this interactive and practical session, I’ll share the essential t... 8 Windich Place,
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