Posts

Customers On Your Side


COVID-19 has changed the way customers engage with businesses. The new customer has different wants and needs, and the organisations that succeed understand the new customer journey and solve customer problems that really matter. In this practical session, I’ll share the NEW customer trends t...

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How To Get Things Done When Everything Keeps Changing


Change is a part of life – especially in our ‘living with COVID’ world that’s still full of chaos and uncertainty. Instead of trying to fight this change, we need new strategies to get really clear on what matters most, and then be proactive about managing change, so we can ...

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Stunning Slides for Online Presentations


In a ‘living with COVID’ world, we’ll see many more online meetings and online presentations. That means presentations skills are more important than ever before, especially when you’re presenting to an ‘invisible audience’ who have so many other distractions in ...

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The Top Four Business Challenges for 2022


We’ve had yet another year of massive change and disruption in all areas of our society. What will we face in the year ahead? KPMG’s annual “Keeping Us Up at Night” survey identifies what senior leaders say will be their biggest challenges in 2022. Join me for this practical...

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Expect The Unexpected


We’re almost two years into this pandemic, and it’s given most people a completely new perspective on disruption, change, and uncertainty. Our world will never be the same again, and the most successful leaders will be those who know how to lead in uncertainty. In this highly interactiv...

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Leadership Trends You Must Know For 2022


As we’re getting to the end of 2021, we know the world of work will be very different in 2022. The World Economic Forum predicts some significant changes, and leaders and managers everywhere have to think differently. In this interactive and practical session, I’ll share the essential t...

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Competing in the Age of AI


The robots are NOT coming – they are already here! Artificial intelligence already plays a big part in our personal and professional lives, and will continue to shape the way we live and work. Whether you’re working in an established business or a digital startup, if you’re not al...

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Forever After


The future isn’t what it used to be! When COVID-19 disrupted our lives last year, it changed the world in ways we could never have imagined. Now, on the other side of the worst of this crisis, some things will return to ‘normal’, but the pandemic has changed some things forever. I...

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Future Mind


Change can be disruptive at the best of times, but the kind of massive and unprecedented change we’ve experienced from COVID-19 is especially challenging – and will be with us for a long time. There’s no doubt we need a new mindset and skill set to manage, embrace, and thrive in t...

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Strong, Smart Leadership Moves In Disruption And Uncertainty


When you’re leading in times of uncertainty and rapid change, you can’t wait until you’re certain of the future before you take any action – because you’ll never be certain. The only way to make progress is to act with clarity despite an uncertain future. Clarity doesn’t remove the fog ...

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