Customers On Your Side

There’s a lot of buzz about being more customer-centric, but most experts and advisers miss the most important element of customer-centricity. Without it, you will almost certainly be disrupted by competitors inside or outside your industry.

Listen To the Episode

More Resources

The Fit for the Future Podcast brings you regular ideas, interviews and insights about how you, your teams and your organisation can become fit for the future.

More ways to engage with me:

• Book me as a speaker for your next conference
• Engage me to run an in-house workshop
• Subscribe to the podcast for more great content like this program
• Subscribe to my Thinking Ahead newsletter
• Read and subscribe to my blog
• Attend my public events