Customers On Your Side

COVID-19 has changed the way customers engage with businesses. The new customer has different wants and needs, and the organisations that succeed understand the new customer journey and solve customer problems that really matter. In this practical session, I’ll share the NEW customer trends that COVID-19 has created, and help you identify what that means for your business.

You can watch the recording here:

Complete the free ‘Customers On Your Side’ assessment here.

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