AI is moving fast – faster than many leaders expected. In 2026, we’ve moved beyond learning to use ChatGPT or automating emails. Now, the conversations are about always-on AI agents, voicebots handling real customer conversations, and complex systems making choices with less and less human oversight.
What does this mean for you as a leader now? In this interactive online presentation, I’ll tell you what’s possible, where you can create real value, and what smart leaders are doing – and, just as importantly, NOT doing – to stay ahead without risking it all.
Key Topics
- What AI has in common with the GFC and the COVID-19 pandemic
- You no longer need to be a “techie” to use AI – but that comes with risks as well
- Why a massive 95% of AI projects fail – and what you can to do about it
- The surprising thing about customer expectations when it comes to using AI
- Your employees are actively using AI – but there’s a catch
- How job applicants are using AI extensively before they engage with you
- Why 65% of employees expect their employers to provide ongoing AI training – and what that really means in practice
- If you’re ignoring AI, it’s like advertising in the Yellow Pages now – easy but rarely useful
- How the Australian government has abandoned us when it comes to AI regulation and safety
- How different generations are using AI – you might be surprised by one group in particular
And, most importantly:
If you don’t have an AI strategy, you don’t have a business strategy!
Overview (click for larger version)
Audio Overview
Recording
Additional Resources
- Download my special report “Future-Ready Skills”
- Download my special report “AI-Powered Customer Experience
- Worksheet for AI conversations with your team
If you want an engaging conference speaker or futurist to help your leadership team with AI, find out more about Gihan here.
