Three and a half years after the launch of ChatGPT, most organisations are using AI at an individual level. The next level of AI helps teams work together to deliver better outcomes. Join this session to explore how AI projects and AI platforms can amplify your team’s impact, improve core services, and create lasting business value. Learn how your team can get more out of AI, avoid common traps and pitfalls, and take practical steps to use AI safely, responsibly, and successfully.
Key Topics
- AI platforms change how people feel about their work and their future.
- Most AI projects fail because of people problems, not technology problems.
- Ongoing AI education matters because people already feel they are falling behind.
- Organisations say they want proactive people, but often reward compliance instead when implementing AI.
- AI needs both an accelerator and brakes: education to enable people and guardrails to protect them.
- AI education must be an ongoing practice, not a one-off training session.
- Keep the AI conversation going so ideas, lessons, and experiments spread across the team.
- Implementing an AI platform can create a cultural tension between compliance and empowerment.
- Yes, your people are worried that AI will take their jobs!
- Treat a new AI agent like a new employee: Build trust before giving it autonomy.
- Keep humans in the loop until you know your AI agents are fit for purpose.
- Use AI in ways that align with your organisation’s values, purpose, and mission.
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