The Future of Conferences
New technology, changing demographics, and the shift in the future of work have all changed the event landscape. In-person meetings, conferences, off-sites and other events
19 December 2017
Blog
Fan the Flames of Innovation
What do these three things have in common? Amazon Prime – Amazon’s $99/year membership service, with an estimated 80 million members Gmail – Google’s free
18 December 2017
Are You Involving Your Most Passionate Customers In Your Business?
I was speaking at a local government conference about how they can involve their residents – their customers and clients – more in their day-to-day
12 December 2017
The Patient Will See You Now
Patients are expecting (demanding!) to be treated more like customers, and want greater use of technology in their experience with medical professionals. But many doctors
28 November 2017
The Best Ideas Might Be Outside Your Industry
Even if you believe it makes sense to tap into your team and customers for innovative ideas, you might not be convinced to look further
21 November 2017
Stop Thinking Jobs or Careers – Start Thinking Skills
There was a time when young people entering the workforce expected to work in the same career for their life. But that changed, and now
14 November 2017
Muscle Into the Top 4%
We hear a lot of talk about disruption, but not much about what you can do about it. Yes, it’s true that many businesses and
7 November 2017
The Six Disruptive Forces That Will Turn Your Business Upside Down
If I asked you to name a disruptive company – quick! – I reckon there’s a pretty good chance you would name Uber. And that’s
2 November 2017
Don’t Ignore Technology That’s Outside Your Industry
Many leaders are so busy caught up in their own business and industry that they never take the time to look up and out. That’s
24 October 2017
Shadowing: Your Surprise Secret Weapon for Leadership Success
Help your team members step up by letting them “shadow” you in your job. This shows them how you spend your day, what you do,
17 October 2017