The Networked Organisation
Traditionally, an organisation has been driven by two hierarchies – the management hierarchy (a.k.a. organisation chart) and customer hierarchy (a.k.a. sales funnel). But that’s not
1 May 2015
Blog
Seven Reasons Why You Should Let Employees Use Social Media at Work
In almost any discussion about productivity in the workplace, the question about allowing or blocking social media invariably arises. It happened in a recent webinar
27 April 2015
My Keynote Presentation at the Australian Private Hospitals Association (APHA) Congress
I recently presented the opening keynote at the Australian Private Hospitals Association (APHA) Congress in Melbourne, the annual event that brings together leaders from Australia’s
24 April 2015
Five Easy Ways for Real Estate Agents to Stand Out with Compelling Experiences
In today’s business market, where you’re not only competing with other agents but with clients using the Internet to sell directly, you can’t rely on
23 April 2015
Five Myths of Leading a Distributed Team
Telecommuting and distributed teams are growing fast. If you’re a leader or manager, it’s likely that you are – or will be – leading a
17 April 2015
Five Ways to Use Webinars to Support Clients and Customers
The most common use of webinars is for marketing purposes: a free webinar that attracts new potential customers to your products or services. But another
15 April 2015
Local Governments: Tap into the Ingenuity and Motivation of Your Residents
For a long time, most local government authorities have taken a paternalistic approach to providing services to residents: they assume the government knows the best
9 April 2015
CQ: Cultural Intelligence – with Trisha Carter
In our diverse, disperse and distributed world, organisations and teams are increasingly composed of people with differences – ethnic, generational, gender, and others. In this
3 April 2015
Remarkable Leadership – with Ian Berry
For decades, long before social media and the rise of the individual, Ian Berry has been promoting the idea that the key role of leaders
16 March 2015
Ideas For Local Government Innovation in our Fast, Flat and Free World
Local government authorities face challenges and opportunities in our fast, connected and open world. Those that meet the challenges and embrace the opportunities can provide
13 March 2015