Some travel agents think the Internet has destroyed their business because clients now have access to everything online. However, smart travel agents are using their expertise, knowledge and insights to use the online world to create more compelling experiences for their clients – which means ... 
Private hospitals and other healthcare facilities are facing a number of challenges – including budgetary pressures and reduced AR-DRG funding, the constant need to upgrade technology, and increasing competition (especially with incentives for public hospitals to admit private patients). In th... 
The travel industry is undergoing huge changes, especially with consumers using online services to plan and book their own travel, bypassing the traditional travel agent. That’s bad news for agents who resist the change, but extremely good news if you’re an agent who’s willing to e... 
Education, especially formal education, is expensive. Or at least, it was expensive. The Internet is now making it more affordable than ever before, especially when people like Shai Reshef dedicate their lives to providing low-cost education to everybody. Watch his fascinating TED Talk here:
The ta... 
Our world is moving so fast that we don’t give ourselves much room to play safe. For example:
An unhappy employee can send an offensive tweet that reaches millions in a few hours
An online security breach can be exploited by hackers before it’s even discovered
Leaders can’t hide b... 
Innovation is an employee engagement strategy. Learn how to harness the innovation in your people to develop and future proof your organisation.
Most organisations have struggled with the idea of employee engagement – especially now, because employees have more choices, greater flexibility, an... 
There are many books about business innovation, but few are as practical as this, which helps you take an idea all the way from something abstract in somebody’s head into the practical implementation in your organisation.
Broadly, Vesk breaks down the “ideation” process into four group... 8 Windich Place,
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