Mobile technology, direct competition, decoupling of ancillary services and other innovations have dramatically changed the corporate travel industry. If you provide business travel services, stay
You might think wealthy nations and large companies have a huge innovation advantage because they have so many more resources available to them. While that
With rising house prices, rents rising faster than inflation, and rent prices outpacing incomes, Australia is facing many challenges with affordable housing and social housing.
In the past, when most organisations could rely on a few innovations a year, innovation was considered to be only the role of a Research
When most organisations think of their customers, they think only of doing things for them. That’s good, because it means you focus on serving them.
The banking industry in Australia is facing challenges from government regulation, smaller and more nimble competitors, and changes in how consumers and investors manage their
The real estate industry in Australia is facing challenges from technology, government, an uncertain market, and increasing competition.But there are also great opportunities for smart
Obviously we all use our brains, but one things leaders do especially well with their brains is pattern matching. We’re great at seeing, recognising and
We’re all used to getting peer-based recommendations from Web sites we visit. Amazon.com recommends other products to you, saying “Customers who bought this book also
The Internet has made it so much easier now for organisations to connect with their “customers”, and for local councils this means engaging with their