In a fast-paced world, we all need to make better decisions, faster. AI can help, but don’t delegate all your responsibility to the machine! Instead, learn how to leverage AI for valuable insights and better analysis to streamline your decision-making process – while staying in control.... 
AI is a powerful tool, but only if you and your team use it responsibly, safely, ethically, and effectively. And it’s evolving so fast you can’t rely only on rules and policies – you need to trust your team members to exercise good judgement and use AI wisely.
There’s a lot... 
One of the most powerful uses of AI is to enhance your customer experience – in every step of the customer journey, from brand awareness to the buying experience and through to loyalty and creating lifetime value.
Are you using AI to help your customers?
Recently, Google has introduced a new... 
In today’s professional workplace, getting ahead means working smarter, not harder. That’s where AI comes in. From chatbots that answer routine questions to intelligent scheduling software that optimises your workday, AI technology is transforming the way we work and boosting productivi... 
Are you struggling to drive change in your team? Despite your best efforts, are some of your team members dragging their feet and resistant to change? Don’t try to bring everybody on the journey! Instead, identify change champions and focus most of your resources on them.
This week, I was in... 
AI is a double-edged sword. Explore four recent examples of people using AI, see their results, and reflect on what that could mean for you, your team, and your organisation – so you can make more informed decisions about using and leveraging AI.
I’ve been tracking AI for a long time, ... 
You’ve probably heard many arguments for and against people working from home – and they are usually about productivity, collaboration, innovation, or learning and mentoring opportunities. But the critical factor that makes this work is something else: Trust.
After three years of the g... 
AI and humans working together make a powerful team, but many people are concerned, stressed, and anxious about what AI will mean for their job, career, and future. How do you engage your people to work with AI rather than being afraid of it?
Recently, I facilitated a discussion forum with HR lead... 
Even after the disruption of a global pandemic, we’re facing even more change and uncertainty in the future. Don’t wish it away; become a better leader instead.
I want to share a lesson I learned about disruption and leadership – from a park! My local park, which is just a short ... 
Many innovation projects or change initiatives fail because the task is so big and new that the journey isn’t clear. So everybody is motivated and enthusiastic at the start, but it’s difficult to keep that energy alive as things get tougher.
How do you encourage creativity, innovation,... 8 Windich Place,
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