What do these three things have in common?
- Amazon Prime – Amazon’s $99/year membership service, with an estimated 80 million members
- Gmail – Google’s free e-mail platform, with more than 1 billion active users
- McCafe – McDonalds’ highly successful café offering
The answer: All three ideas came from employees, not from management.
In a fast-changing world, innovation is everybody’s business. The businesses that survive and thrive in this disruptive world are those that embrace a culture of innovation – and from everybody in the business.
How can you create a culture of innovation in your team – so people are encouraged to speak up and share their best ideas? And how do you ensure they are enthusiastic about putting these ideas into action?
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This is an extract from an article I published in Contact, the magazine of the Pharmacy Guild of New Zealand. [READ-NOW]