If you’re a leader, you might be facing a dilemma when it comes to using AI. You – and your team – might see its enormous benefits and want to start using it as quickly as possible. But, as a leader, you’re also accountable for making sure you use it safely, ethically and responsibly. How can you get the benefits of both speed and safety?
I was in Canberra recently, speaking at the Australian Human Resources Institute (AHRI) Conference about the future of leadership – and specifically, the impact of AI on leadership.
It’s been almost a year since ChatGPT put AI on everybody’s lips, and there was a lot of hype and fear about it. Some of that negative talk continues, but I’ve noticed it has shifted to a more balanced view. Many people now see the positive potential of AI to boost productivity and performance, eliminate some tedious and repetitive work, and help us serve customers better.
As a leader, you face a dilemma.
On the one hand, you might have team members – and even yourself – who want to use AI as much as possible. They’re getting into the driver’s seat of a fast car and want to floor the accelerator to drive as fast as possible.
At the same time, you as a leader have responsibility to make sure the car is safe! You’re accountable for making sure you use AI safely, ethically and responsibly. And if you don’t do this, who will?
It’s especially important to find the right balance, so you don’t upset the keen, enthusiastic people on your team. They are the AI champions you need to help you take full advantage of this rapidly-evolving technology, so you want them on your side.
That’s why it’s so important to bring your team along on the AI journey.
The good news is you can have both speed and safety. In fact, they work together: the safer the car, the faster you can drive it with peace of mind.
Download my worksheet here about how to bring your people along on the AI journey, and use it to spark conversations about using AI effectively.